Aston Resorts Hamakua Coast hotels

"Overall, it's a nice place to stay. We stayed in a Jr suite and it had a nice kitchenette, a high tech toilet, and a nice shower. The amenities of the resort were likewise very nice. The pools - and in particular the reef pool - were great. There were, however, some cons. First, the property is horribly hard to find if you arive at night. This hotel is part of a massive complex, and it took us three tries to find where we were actually registered. Secondly, the parking is super far away from this hotel. Even the valet. You have to take a tram from the "main lobby" and if the tram isn't working, it's a long walk. In fact, that's my biggest complaint about this place - lack of accessibility. My mom and I both have mobility issues, so the distance we had to walk was not fun. Thirdly, we were there during the recent storms and lost power to our room. The power was off more than 15 hours. Meanwhile, parts of the resort had power. You'd think a place like this would have generators. We lost food in or fridge/freezer to the outage...and food is expensive! Fourth, there was a distinct lack of places to hang things in the bathroom. Not a single hook or place to hang our towels. Annoying. Other than that (and everything being expensive AF. Resort, after all), it was a nice place to stay. Bed was comfy. Property was very nice. We had a view of the golf course and entertained ourselves a bit by sitting on the balcony and watching people play."

"Great stay! We went through storm but luckily the resort was so fun to stay."

"Balcony chair webbing was ripped open. There were tears in the drapery lining, Fridge and ice bin were in the bathroom > unpleasant double duty for bath vanity. NO MICROWAVE! The toilet/bathtub room was as dimly lit as a 15 watt lightbulb. The bathroom exhaust system wasn't working leaving the room soaked with moisture. The towel rack above the toilet had large areas of rusty bare metal. The grunge factor was everywhere. Upgrades have been done with new paint and tile but done on the cheap with unskilled labor. Tile corners were rough. Overpaint on doorknobs and towel hooks. Ceiling light by balcony door looks like it has been there since the 1970s. The very small desk area was directly under the TV. Power outlet on the desk lamp was so worn out a power cord would not stay in contact. The next closest power outlet was 8 feet away under the small table, or, it was in the mishmash of cords behind the desk that served the cable boxes. Wi-Fi was inconsistent and kept disconnecting. And after a power failure it never came back before we left. Why wasn't the hotel's system better surge protected? The noisy bar had an entertainer that thought distorted volume made up for lack of talent. The bar's Mai Tai was the worst EVER. I bottled cocktail would have been better. It tasted like canned orange juice. I ordered two Mai Tais and a French dip sandwich to go. Mai Tais were made right away. The drink ice had melted before the sandwich was served... with no dip sauce or napkins."

"Incredibly good deal for the price. No elevator but my unit was a mini apartment with sofa bed, kitchenette stocked with utensils, cookware and real plates and glasses. Fridge/freezer was much larger than the under counter units in bigger chain hotels. There was even a washer/ dryer. Better than an Extended Stay in that regard. Hotel manager was easily accessible by phone to answer questions and deal with a complicated booking situation. Got it resolved quickly and extremely favorably. Parking was free and very close to the building. 12 spaces advertised but the last two were in the exit driveway. No one wanted to back out of the driveway onto the street (no turn around) or get hit so didn't park in those spaces. Some small things that would make it even better: I actually baked a pizza in the toaster oven. Hot mitts would have been nice. A small trash can under the kitchen sink would be nice. Beats walking into the bathroom or living room after wiping up spills. Couldn't tell if the remote control for room comfort did anything. The settings changed on the remote but not on the unit inside the room. I would definitely stay there again."

"Nasty shower. Dirty room. Staff was nice though…"

"Wonderful staff! Very close to the airport, downtown, and stadium. Room was clean. If you are traveling with anyone who has mobility issues, some rooms are located far from the lobby. There are no stairs for rooms on the upper level. We could hear people outside of our room passing by and talking and going up the stairs with their luggage. Hard to fall asleep with the noise. "

"The property grounds were beautiful and serene. We were so happy we chose this place outside the hustle and bustle of Hilo. The trip into Hilo was about 20 minutes, but the drive was beautiful and worth the peacefulness of the property. There were many sites to see within a few miles, such as Akaka falls and the Botanical Gardens."

"Yes"

"There was no kitchen, just a small microwave "