Palaces in Hainan

Cozy place to stay

Beautiful pool, wonderful buffet breakfast and dinner. Only missing thing is that the hotel does not have direct beach access and does not offer on beach amenities such as umbrellas and chairs, even for rent.

Super helpful staff. 5 overall room had some minor hits to carpet and curtains that diminished the feeling of a topnotch property. Can’t expect those to be changed out from minor damage but they are noticed. Quality of the build and materials in excellent. Soundproofing is superb so sleep was excellent. Great bed and bedding. Location convenient to excellent food and shopping.

My friends and I decided that this was our favorite hotel. We stayed in the 2 bedroom suite and were given VIP services. The customer service here was top notch! The breakfast buffet had lots of western choices and an omelette bar. I am hoping I have an opportunity to go again.

Friendly staff, great pool

Good place

The hotel is a bit secluded but it is good since the property is quiet. The rooms are very clean and beautiful. I was pretty pleased about the property everything is really beautiful and well keep. The food is also delicious. A bit expensive but i really loved it. The food the buffet is average but the have some western options which are OK. The bad: Unless you speak Chinese you are pretty much out of luck. The staff English is almost non-existent. The check in was slow, money exchange was slow...

The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.

Great choice for rest & relaxation. Secluded & private. Good selection of food & wine. Service is awesome. Not enough beach chairs on sand for hotel of this size. Also, beach is very rocky compared to rest of Sanya.

Atlantis is way beyond my expectation. The rooms are super clean, grand all with exceptional ocean view. The best thing about the hotel is the service. Anything you ask for is delivered within 20 mins. Even the common areas are spotless. Every staff in the hotel are super nice. You can stop anyone and you will always get a nice smile. The fact that hotel includes the waterpark and aquarium makes this a super good deal to stay (worth at least half of the say). Food is more expensive by china...

Being a very difficult guest and a 100+ day a year Shangri la Hotel client and since the shangri a was sold out i had to book a different hotel for my short 2 days stay and i can tell you what a Gem. The location, the facility, Cleanliness, Service, food and over all the staff. I can't thank enough. I am better take this opportunity to thank a few people . Th e restaurant staff Stacy, Sunshine, Hillary and no iwas not only telling her it is easy to remember her name since i only know one...

Good location, reasonable price, clean room, good breakfast and nice service.

Best resort I’ve ever stayed in.

Stunningly beautiful location, great restaurants and service was exceptional by the staff. I’m planning another trip back in a few months.