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Mandarin Oriental, Sanya
5.0 star property

Luxury hotel on the beach, with 3 outdoor swimming pools

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Mandarin Oriental, Sanya

Photo gallery for Mandarin Oriental, Sanya

Coral Bay Deluxe Villa | Terrace/patio
Beach/ocean view
Courtyard
Minibar, in-room safe, desk, blackout drapes
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Overview of Mandarin Oriental, Sanya

Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
The price is NT$7,672
Price available on 2024/4/21

Check out the area

Map
12 Yuhai Road, Sanya, Hainan, 572000
  • Popular LocationDadong Sea1 min walk
  • Popular LocationDadonghai Beach16 min walk
  • Popular LocationPhoenix Island Sanya7 min drive
  • AirportSanya (SYX-Phoenix Intl.)20 min drive
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Room options

View all photos for Ocean View Suite

Ocean View Suite | Minibar, in-room safe, desk, blackout drapes

Ocean View Suite

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 30.24 Ping (100 square meters)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Breeze Pavilion, Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Ocean Breeze Pavilion, Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 15.74 Ping (52 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 16.95 Ping (56 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 15.74 Ping (52 square meters)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, Ocean View

Beach/ocean view

Twin Room, 2 Double Beds, Ocean View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 15.74 Ping (52 square meters)
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Terrace

Twin Room, 2 Double Beds, Terrace | Minibar, in-room safe, desk, blackout drapes

Twin Room, 2 Double Beds, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 18.15 Ping (60 square meters)
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, Private Pool, Ocean View

View from room

Villa, Private Pool, Ocean View

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Rainfall showerhead
  • 45.39 Ping (150 square meters)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Terrace Room King

Separate tub and shower, rainfall showerhead, designer toiletries

Terrace Room King

Highlights

Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 18.15 Ping (60 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, Private Pool (South China Sea)

Villa, Private Pool (South China Sea) | Minibar, in-room safe, desk, blackout drapes

Villa, Private Pool (South China Sea)

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Rainfall showerhead
  • 45.39 Ping (150 square meters)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed (Pool Pavillion)

Room, 1 King Bed (Pool Pavillion) | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed (Pool Pavillion)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 15.74 Ping (52 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Pavilion with Plunge Pool

Ocean Front Pavilion with Plunge Pool | Minibar, in-room safe, desk, blackout drapes

Ocean Front Pavilion with Plunge Pool

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 15.74 Ping (52 square meters)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Coral Bay Deluxe Villa

Coral Bay Deluxe Villa | Minibar, in-room safe, desk, blackout drapes

Coral Bay Deluxe Villa

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 45.39 Ping (150 square meters)
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Family Suite, Garden View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • Sleeps 3
  • 1 King Bed

Similar properties

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Pool
Spa
Kids pool
Waterslide
9.0 out of 10, Wonderful, (63)
The price is NT$4,693
per night
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About the neighborhood

Sanya

Mandarin Oriental, Sanya is located in Jiyang District, a neighborhood in Sanya, and is in a shopping district and on a private beach. The area's natural beauty can be seen at Dadong Sea and Dadonghai Beach, while Jingrun Pearl Museum and Ganshiling Forest Park are cultural highlights. Traveling with kids? Consider Sanya Dream Water Park and Ganshiling Tieleng. With windsurfing and swimming nearby, you'll find plenty of adventures in the water.
Visit our Sanya travel guideOpens in a new window

What's nearby

  • Dadong Sea - 1 min walk
  • Dadonghai Beach - 16 min walk
  • Sanya International Shopping Center - 6 min drive
  • Phoenix Island Sanya - 7 min drive
  • Luhuitou Park - 8 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 21 min drive

Restaurants

  • 兰州拉面 - 7 min drive
  • Maan Coffee - 8 min drive
  • Mee& Mian - 15 min drive
  • 壹加壹海鲜饺子 - 8 min drive
  • 南国天府 - 9 min drive

About this property

Mandarin Oriental, Sanya

Luxury family-friendly hotel located in Jiyang District
18 holes of golf, a swim-up bar, and a beach bar are just a few of the amenities provided at Mandarin Oriental, Sanya. With a private beach, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a body scrub, and reflexology at 水疗谷, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Chinese cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball, kayaking, and parasailing. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and a free area shuttle
  • Bike rentals, express check-out, and express check-in
Room features
All 278 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with satellite channels and DVD players
  • Balconies or patios, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: CNY 253 per person
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Fresh Restaurant
  • Pavilion Restaurant
  • Yi Yang Restaurant

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fishing
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Kayaking
  • Parasailing
  • Playground
  • Sailing
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 1200 per pet, per stay, plus a deposit of CNY 5000 per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 620.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 253 per person
  • Airport shuttle fee: CNY 900 per vehicle (one way)
  • Pet deposit: CNY 5000 per stay
  • Pet fee: CNY 1200 per pet, per stay
  • Rollaway bed fee: CNY 620.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 10 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mandarin Oriental Hotel Sanya
Mandarin Oriental Sanya
Sanya Mandarin Oriental
Mandarin Oriental, Sanya Hainan
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Sanya Hotel
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hotel
Mandarin Oriental, Sanya Sanya
Mandarin Oriental, Sanya Hotel Sanya

Frequently asked questions

Does Mandarin Oriental, Sanya have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Mandarin Oriental, Sanya?

As of 2024/4/19, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Sanya on 2024/4/21 start from NT$7,672, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Sanya pet-friendly?

Yes, pets are allowed at this property. There's a deposit of CNY 5000 per stay and a fee of CNY 1200 per pet, per stay.

How much is parking at Mandarin Oriental, Sanya?

Self parking is free at this property.

What time is check-in at Mandarin Oriental, Sanya?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mandarin Oriental, Sanya?

Check-out is at noon.

Does Mandarin Oriental, Sanya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 900 per vehicle applies.

Where is Mandarin Oriental, Sanya located?

Located in Jiyang District, this beachfront hotel is in the city center and within 1 mi (2 km) of Dadong Sea and Dadonghai Beach. Luhuitou Park and Sanya International Shopping Center are also within 3 mi (5 km).

Mandarin Oriental, Sanya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 83 reviews" "
Rating 8 - Good. 17 out of 83 reviews" "
Rating 6 - Okay. 4 out of 83 reviews" "
Rating 4 - Poor. 2 out of 83 reviews" "
Rating 2 - Terrible. 0 out of 83 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanya Mandarin stay
2nd time staying at the same resort and actually the same room. Great environment and friendly staff. Stayed in the resort for all 4 days!
Stayed 4 nights in Oct 2021

10/10 Excellent

MA GUADALUPE

Stayed 2 nights in Jun 2021

10/10 Excellent

Lars

Stayed 5 nights in May 2020

10/10 Excellent

Jae Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place
Very accomodative and relax environment overall
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Please Bring Back Foreign Service Professionals
This is the Mandarin Oriental at $300/night, so of course I hold them to a higher standard. The hotel room and views were amazing - the grounds are nice, and the amenities are great. But the service isn't what I'd expect from a 5-star hotel. The foreign staff were great: Mihai at the reception helped get us into our room when it seemed the Chinese staff were bumbling through our check-in process, and went out of his way to make things go smoothly, especially at check-in. Seems that as Chinese hotels have cut back on foreign staff, the service has decreased, with several small but noticeable moments that stood out: 1. Withing 5 minutes of checking into our room, a service worker arrived unannounced and had to come in to change a lightbulb - something that should have been taken care of before our arrival, and certainly could have come with a phone call to warn us. 2. We stepped out of our room and noticed an emply cart passing, and asked "Can you please take us to the beach?" The driver simply said "No." and drove off... Was kinda surprised that he didn't at least offer to call us a ride. 3. At the restaurant "Fresh", the staff were fairly clueless as to how to describe the portion size, and struggled to open a bottle of beer. 4. At breakfast they took our orders for coffee, and after 10 minutes no coffee had arrived. I put in a second order, and they got very nervous and put some urgency in delivering our coffee - when it arrived it wasn't the right order.
Stayed 1 night in Oct 2018

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plesant stay.
Stayed 3 nights in Jun 2018

10/10 Excellent

A, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Architecture - Rocky Beach
Great choice for rest & relaxation. Secluded & private. Good selection of food & wine. Service is awesome. Not enough beach chairs on sand for hotel of this size. Also, beach is very rocky compared to rest of Sanya.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip-top service and excellent location.
The staff service was just amazing. Special mention to Cathy at breakfast who served with such warmth and enthusiasm, even preparing us some fruits for our excursion, and also Francis from reception who even came out to greet us goodbye at the end of stay. The whole team from buggy staff to reception to restaurant was young and hospitable. Excellent facilities and the convenience to downtown, yet secluded on a private beach, makes Sanya Mandarin a top 5-star hotel!