Sonesta Hotel Gulf Coast hotels

"I did like the hotel staff are not as friendly as I thought, but so beautiful so many things to see you just at the hotel love that the casino is right downstairs!!! wanted to go to the sugar factory did not know you had that reservation or I would’ve done that in advance, but will definitely come back again"

"It was beautiful and a great location "

"Second stay here, my go to place for Tampa. "

"Great experience"

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"Every this was great."

"I really enjoyed the convenience of the property. I didn’t have to leave off the property unless I wanted too. The hotel had different food options, fun activities for your family, and shopping available on the property. Really nice family location."

"The first room we were give was awful. There was construction being done to the building and our room had what seems to be an air mattress on the bed and the windows to the balcony was covered with plastic. We had no visibility to the beach and the door was sealed shut to the balcony. We returned to guest services with our concerns. We were please with the results, after we discussed our problems with our room and guest services were able to give us another room. The replacement room was much better."

"The reception she was very pleasant very patient customer service was beyond. I can’t remember her name, but she was an African-American lady me and my husband and my sister really loved her. That’s the type of people you need to be working in your establishment that takes time out to help the customer"