Hotel facilities and services are very good, the parking fee is very expensive.
Li
於 2023 年 3 月住了 3 晚
6/10 一般般
Chanelle
家庭旅遊
2025 年 7 月 29 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Was trying to charge me for things I didn't even byuy plus extra charge for my stay and I paid it in full before the trip even came up.
Chanelle
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Belinda,Humble
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable beds
Belinda
於 2025 年 7 月住了 2 晚
6/10 一般般
Heather
情侶出遊, 家庭旅遊
2025 年 7 月 28 日
They should fix their pool it is surrounded by slate. I have watched more than one person almost trip and fall getting out of it. Additionally it is surrounded by metal not the smartest thing to have baking in the sun. Yesterday I reported to the bartender that there was something orange floating in the water of the pool. Turns out somebody had thrown up in the pool and nothing was done about it and it was reported prior. All of us were swimming in that! Also tell the hotel staff should be made aware that when they are cleaning out a room they should look to see if the room surrounding them are on a late checkout. I listened to doors banging all morning as they walked in and out I asked them to stop and that resulted in them talking loudly and still banging the doors. We got a deal on Expedia so I'm guessing that's why we had an exterior room that we got the joy of listening of The Bourbon Street crowd all night for two nights. I don't think to be a common hallways are tended to saw a hairpin on the floor all four days that we were there.
Heather
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Terry
2025 年 7 月 28 日
不喜歡:整潔度和員工素質
The hotel itself is elegant and conveniently located to walk to many area attractions…the reason we chose it. We didn’t appreciate our checkin experience or the housekeeping service. There was an attempt to give us insufficient accommodations for a married couple. We reserved a queen room at $200.00 a night several months in advance and were told “there was a situation” and an attempt to put us in a room with a couch and pull out bed! Only when we said that it was not acceptable was another room provided. We asked housekeeping not to bother coming to our room and simply collected fresh towels to cover our stay. We put the do not disturb card outside our door and upon our return later found that housekeeping had come in anyway…not sure why. All they did was straighten our bed and then removed needed towels and left our bathroom trash bag that they removed lying on our bathroom counter. We also observed outlets that didn’t work and a mouse dropping on the sheet! We were excited to stay here and then sorely disappointed at what our hard earned money bought. I won’t be recommending this place to anyone.
Terry
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Lynn
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was wonderful and accommodations were excellent.
Lynn
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Keith
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent stay…as expected
Keith
於 2025 年 7 月住了 2 晚
6/10 一般般
Claude
情侶出遊
2025 年 7 月 28 日
This property could really use an upgrade along with some minor adjustments that would have made our stay better. We had no wash cloths in the room and when we requested them they never came. The pool area is dangerous because there are no mats. Literally saw 6 people slip ans fall during stay. Guest had to put their own towel on ground . No non pork options at breakfast. Something was always broken in restaurant. Room needs more ventilation
Claude
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Jeffrey
情侶出遊
2025 年 7 月 28 日
喜歡:員工素質和設施服務
Historic old property. We upgraded to a suite- large room with nice features. Unfortunately, on the first morning- loud construction woke us up. Even worse- there was an infestation of 50-100 large flies in our room. To their credit- the staff did offer to move us and ultimately called for pest control (reducing to 5-10 flies)
Jeffrey
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Friday
2025 年 7 月 27 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great stay
Friday
於 2025 年 7 月住了 2 晚
10/10 有夠讚
roberta
情侶出遊
2025 年 7 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
When we arrived, we was greeted by the Bell man and it started the vacation off perfectly. He said welcome to the Royal Sonesta with the biggest smile. We were able to check in early and also received an upgrade for free. I would recommend this location. The only negative thing I have to say is we only stay two days
roberta
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jeremy
2025 年 7 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
Wonderful
Jeremy
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Marie
情侶出遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love this hotel. We have stayed here multiple times. Expect noise—you’re staying on Bourbon Street. Be aware there could be people sleeping on the street next to the property. Great location next to nightlife and good restaurants!
Marie
於 2025 年 7 月住了 1 晚
10/10 有夠讚
James
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay at royal sonesta
James
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Michael
團體旅遊
2025 年 7 月 24 日
喜歡:整潔度、設施服務和住宿環境和硬體
I love the design of the hotel, art and vibe.
Michael
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Carrie
團體旅遊, 家庭旅遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked the location. Easy to get to Bourbon Street plus other places around the area.
Carrie
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Angel
團體旅遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly
Angel
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Steven
2025 年 7 月 21 日
Steven
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Lane
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay, will definitely be back!!
Lane
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Dawn
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
You can book room levels based on the level of quietness or nightlife you desire.
Dawn
於 2025 年 7 月住了 6 晚
10/10 有夠讚
Brandy
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was super clean. I will say this it was very loud all night which I didn’t mind but if you do, don’t stay in the French quarters. I would recommend this hotel.
Brandy
於 2025 年 7 月住了 2 晚
6/10 一般般
Brittany
2025 年 7 月 19 日
Pool nice, room damp, mold in fridge cabinet. Restaurants were nice
Brittany
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Osvaldo A,San Antonio
情侶出遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very impressed about this hotel. It’s beautiful and the people were all nice from the first day. Would definitely stay here again.