「Staffs were very nice and friendly, the spa service was excellent. The design was luxurious yet modern and the room was very clean and comfortable. We had a great stay! 」
「Staffs were very nice and friendly, the spa service was excellent. The design was luxurious yet modern and the room was very clean and comfortable. We had a great stay! 」
「Sempre fico hospedada nesse hotel pois tudo me agrada.
Dessa vez, ficamos em dois casais em quartos separados,porém com ligação entre os quartos e adorei a experiência. Fica bem mais prático para interagirmos sem ter que sair para o corredor. O resto, tudo perfeito,como sempre.」
「Sempre fico hospedada nesse hotel pois tudo me agrada.
Dessa vez, ficamos em dois casais em quartos separados,porém com ligação entre os quartos e adorei a experiência. Fica bem mais pr ático para interagirmos sem ter que sair para o corredor. O resto, tudo perfeito,como sempre.」
「Historical building. Gorgeous restoration and maintenance. Beautiful lounges and dinning areas. Good breakfast and dinner. Only the room is a little bit dark.... 」
「Historical building. Gorgeous restoration and maintenance. Beautiful lounges and dinning areas. Good breakfast and dinner. Only the room is a little bit dark.... 」
「The hotel is located at a VERY nice point to overview the bridge Luis. It´s beautiful to have the sunrise and sunset sightseeing from the hotel.
Our room was in the 12th floor, the bridge is at the 14th floor level of the hotel, the room wtih river side view is preferred!
The breakfast is with plenty selection of food, the cheese board, the bread and the fruit varieties are not extremely large, but already good enough to a satisfactory breakfast.
The metro is at the corner of the hotel, it’s...
「The hotel is located at a VERY nice point to overview the bridge Luis. It´s beautiful to have the sunrise and sunset sightseeing from the hotel.
Our room was in the 12th floor, the bridge is at the 14th floor level of the hotel, the room wtih river side view is preferred!
The breakfast is with plenty selection of food, the cheese board, the bread and the fruit varieties are not extremely large, but already good enough to a satisfactory breakfast.
The metro is at the corner of the hotel, it’s...
「The apartment provides comfortable accommodation with air conditioning. Staff are friendly and helpful. All major attractions are within 15 minutes walking distance especially the proximity to Mercado de Bolhão is a big plus. Will definitely stay again in the future.」
「The apartment provides comfortable accommodation with air conditioning. Staff are friendly and helpful. All major attractions are within 15 minutes walking distance especially the proximity to Mercado de Bolhão is a big plus. Will definitely stay again in the future.」
「Location is very good.
We upgrade our room to 5th floor.
The view is much better and upgrade is worth.
The night view is so good so we love it.
Thank you」
「Location is very good.
We upgrade our room to 5th floor.
The view is much better and upgrade is worth.
The night view is so good so we love it.
Thank you」
"Two reasons you should consider this hotel but many more reasons not to book!
Good things: the spa and restaurant staff are great, and the location is exceptional but they’re many other hotels next door.
Bad things:
- unfriendly receptionist: the receptionists were not attentive and friendly throughout my 3-day stay, especially the one who checked me in. I just looked at the other guest comments, it seems my bad experience was not unique to me.
- Room conditions: the room has a very small window (like a prison) that offers almost no natural night. Hotels.com must indicate this in the room description because people like me do mind. Also, the room size is small.
- Noise: Throughout my entire stay, I could not sleep well because of the noise coming from both inside and outside of the hotel. Imagine disco music is On till 2am.
- Housekeeping: the bathrobes were being removed from the room and clean towels were not refilled. The cleaning and amenities were random - good luck!
Extra charge: 20 Euro for the receptionist to just make a phone call to get a taxi, while the taxi ride costs just 10 Euro. I’d rather pay an extra fee to the taxi driver who actually delivered a service and drove me to the train station safely. Where does it say in the hotel’s public information on this extra charge? Shouldn't it be a part of the 5-star hotel? "