"From the moment we first walked through the front doors, we were greeted with the warmest, friendliest smile from Montserrat, at the front desk. We were exhausted from travel and she was kind, patient and helpful with us arriving early and getting us checked into our room. The room was perfect!!! The view of the Tower Bridge and Shard in the background was spectacular. The room was very clean and comfortable. I was traveling with my two teenage children so we needed a rollaway bed and it was brought to us very quickly along with extra towels. The bathtub was amazing. Great water pressure and hot water. Soaking in the large tub after a long day of exploring the city was a wonderful way to unwind and relax. There were lots of restaurants along the marina, right around the corner from the hotel. We didn't eat at the hotel restaurant, Viscinity, but the menu looked delicious and the view from the outdoor seating area with firepits looked absolutey beautiful. Hopefully, we can dine there on a future visit. And once again, upon check out, we were pleasantly greeted by Montserrat. I can't say enough good things about her and our wonderful stay at The Tower Hotel. I would gladly stay there again on future visits and highly recommend to anyone visiting London. "