Find Family Hotels in Governador Island

"The property is beautiful. Located right across the street from the beach. The problem is with the staff, they are either incompetent or just don’t care, not all of them, but most. Here is one example..I called for baggage service at 6pm, at 630 after three more calls, my wife and I had to drag 5 bags downstairs (elevators) all the way out to valet. This is not what I would expect for 700$ per night. I have a few more examples like this which has led us to decide never to stay at this property again. "

"Excellent exceptional amazing "

"One of the best places I ever stayed at. "

"Great location. Friendly staff. Loved the included breakfast. Would stay again."

"We stayed in the executive level so had access to the executive lounge. Which was nice but quite small. The bathrooms were a little old. Some staff were excellent, some not quite so keen to help. Very good breakfasts! The Hilton is quite a big and busy hotel but very well located "

"Poner cortineros, entra demasiada luz a través de las cortinas "

"Staff I would say is the most valuable asset of this place, shout out to Mr. Guillherme, the Tour Concierge, he was always so eager to assist us always with a great smile and we felt he went above and beyond with his service. "

"The room wasn’t in the best condition, certainly dated. I had to wait 3 hours to check in after check in time of 3pm. Overall it wasn’t a bad stay."

"We had a good stay at a very busy hotel during Carnaval . Great location and familiar for taxi and Ubers Room was good and staff good without being brilliant . Breakfast was good "