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Sheraton Grand Rio Hotel & Resort

Photo gallery for Sheraton Grand Rio Hotel & Resort

Primary image
On the beach, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
Terrace/patio

Overview of Sheraton Grand Rio Hotel & Resort

Sheraton Grand Rio Hotel & Resort

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Avenida Niemeyer 121 - Leblon, Rio de Janeiro, RJ, 22450-220

Explore the area

  • Popular LocationLeblon Beach12 min walk
  • Popular LocationPosto 1213 min walk
  • Popular LocationPosto 112 min drive
  • AirportRio de Janeiro (SDU-Santos Dumont)34 min drive

Choose dates to view prices

About this area

Rio de Janeiro

Located on the beach, Sheraton Grand Rio Hotel & Resort is in Leblon, a neighborhood in Rio de Janeiro. Avenida Atlantica and Shopping Tijuca are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ipanema Beach and Rio de Janeiro Botanical Garden. Check out an event or a game at Sambodrome, and consider making time for Museum of Tomorrow, a top attraction not to be missed.
Visit our Rio de Janeiro travel guideOpens in a new window
Map

What's nearby

  • Leblon Beach - 12 min walk
  • Posto 12 - 13 min walk
  • Posto 11 - 2 min drive
  • Garden of Allah - 2 min drive
  • Ipanema Beach - 6 min drive

Getting around

  • Antero de Quental Station - 2 min drive
  • Rio de Janeiro Sao Cristovao Station - 11 min drive
  • Rio de Janeiro (SDU-Santos Dumont) - 34 min drive

Restaurants

  • Restaurants on site
  • Bene
  • L Etoile
  • Dry Martini by JDLM
  • Casa da Cachaca

About this property

Sheraton Grand Rio Hotel & Resort

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Sheraton Grand Rio Hotel & Resort's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All 538 rooms offer free WiFi, balconies, and TVs with cable channels. Guests will also find 24-hour room service, wired Internet, and minibars.
Sheraton Grand Rio Hotel & Resort offers 538 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Rio de Janeiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa for Sheraton has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a sauna.

The spa is open daily.

All inclusive details

All-inclusive room rates at Sheraton Grand Rio Hotel & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (USD 11 per day)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 9 per day)
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 13 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Playground
  • Sauna
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business center
  • Conference space (438877 square feet)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 3 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Up to 40 lbs
Food and water bowls are available
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 10 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Children's club/arcade access
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13 per person (approximately)
  • Fee for in-room wired Internet: USD 11 per day (rates may vary)
  • Valet parking fee: USD 9 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Resort Rio
Rio Hotel Resort
Rio Sheraton
Sheraton Rio
Sheraton Rio Hotel & Resort
Sheraton Rio Hotel & Resort Rio de Janeiro
Sheraton Rio Hotel Resort
Sheraton Rio Rio de Janeiro
Rio De Janeiro Sheraton
Sheraton Rio De Janeiro
Sheraton Rio Hotel & Resort Rio De Janeiro, Brazil
Sheraton Rio Hotel And Resort
Sheraton Rio Hotel Rio De Janeiro
Sheraton Grand Rio Hotel Resort Rio de Janeiro
Sheraton Grand Rio Hotel Resort
Sheraton Grand Rio Rio de Janeiro
Sheraton Grand Rio
Sheraton Grand Rio Hotel & Resort Rio De Janeiro, Brazil
Sheraton Grand & Janeiro
Sheraton Grand Rio Hotel & Resort Hotel
Sheraton Grand Rio Hotel & Resort Rio de Janeiro
Sheraton Grand Rio Hotel & Resort Hotel Rio de Janeiro

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 551 out of 937 reviews
5 - Excellent 59%
Rating 4 - Good. 255 out of 937 reviews
4 - Good 27%
Rating 3 - Okay. 84 out of 937 reviews
3 - Okay 9%
Rating 2 - Poor. 24 out of 937 reviews
2 - Poor 3%
Rating 1 - Terrible. 23 out of 937 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location!
Stayed 7 nights in Apr 2022

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
The facility was beautiful and the amenities were great as well. The only complainant is with the Spa--never had a pedicure that did not include putting my feet in water. It was only a polish and cuticle remover followed by painting your toes. Definitely wasn't what I was expecting. Additionally, the massage area was freezing cold. The lotion that was applied did not help because it was even colder. Suggest masseuse use warm oils or at least rub the lotion in her hands until it is warm.
Stayed 4 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton was a wonderful place to stay, just enough away from the crowds of city beaches to feel peace. Yet, you can easily walk on a bike path or bike (bikes are available at the hotel for free) to anything and everything. The 4 restaurants in the hotel and its garden were wonderful and convenient. We had a great week-long stay.
Stayed 6 nights in Apr 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true resort, pools, beach, great restaurants. Service is excellent, except on outside restaurants and bar. Those clearly need more management present. I’d still recommend the hotel. Good experience overall.
Stayed 2 nights in Apr 2022

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor cleaning, bad service, late check out by them!
Stayed 4 nights in Mar 2022