公寓, 2 間臥室 | 陽台
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貴族公寓的評分

3 out of 5
貴族公寓
19 Aubrey Street, Surfers Paradise, QLD

評論

8.0

非常好

10 分，有夠讚；70 則評論中有 25 則" "
8 分，不錯哦；70 則評論中有 28 則" "
6 分，一般般；70 則評論中有 11 則" "
4 分，不太好；70 則評論中有 4 則" "
2 分，很糟糕；70 則評論中有 2 則" "

7.6/10

整潔度

7.8/10

員工素質

9.0/10

設施服務

7.6/10

住宿環境和硬體

評論

8/10 不錯哦

CHIA-YI

空間很大,離海灘很近
於 2018 年 11 月住了 2 晚
Aristocrat Holiday Apartments 於 2018年12月4日回覆
Thanks for stay with us and hope to meet you again!

2/10 很糟糕

Cameron

家庭旅遊
不喜歡：整潔度和客房舒適度
TERRIBLE
There was mould all over the walls and when asked to have the room change they said they can't. Absoluting terrible
於 2022 年 8 月住了 2 晚

8/10 不錯哦

Wynette

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Lovely Older style 2 brm apartment, Beautiful Ocean Views .Big enough for a family. Could do with an upgrade though perfect for a week or weekend. Tram is outside to go to Broadbeach or Surfers or just walk which is around 4 blocks. Perfect for a relaxing weekend.
於 2022 年 5 月住了 2 晚
Roy Liu 於 2022年5月24日回覆
Many thanks again for stay with us. Look forward to having your booking in the future!

8/10 不錯哦

真實旅客

團體旅遊, 家庭旅遊
喜歡：整潔度和住宿環境和硬體
Great location. Walk to beach,corner shops,tram station, views of beach,city skyline,and mountain range.
於 2021 年 2 月住了 2 晚

8/10 不錯哦

Raelene，Victoria

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Lovely Gardens, Pool and BBQ Areas. Roy the Manager was very helpful. Views of the River and Ocean were beautiful. Rooms were just tired and dated.
於 2020 年 12 月住了 9 晚

10/10 有夠讚

lorijay

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 7 晚
Aristocrat Reception Team 於 2019年12月30日回覆
Hi Lorijay Thank you for your review. We are excited to read the pleasant experience you had with us at Aristocrat Apartments. We look forward to seeing you again in the future.

10/10 有夠讚

真實旅客

於 2019 年 12 月住了 2 晚
Aristocrat Apartments Management Team 於 2019年12月30日回覆
Thank you for your review. We are delighted that you had a great holiday with us. We look forward to welcoming you back in the future. All the best. :)

4/10 不太好

真實旅客

喜歡：整潔度
不喜歡：住宿環境和硬體
於 2019 年 10 月住了 2 晚
Aristocrat Team 於 2019年11月6日回覆
Hi Peter, Thanks for the feedback but please let us know the things we may need to get improved as we hope to give our guests the better experience with us. Kind regards, Aristocrat Team

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
Excellent location, good value with 2 pools
Excellent location, few minutes to bus stop and Northcliffe station for the Glink tram. Approx 15 min walk to Cavill Ave, 1 block to beach. Really spacious, clean, little dated but totally sufficient. 2 balconies. Comfy beds and the 2 singles are spaced away from the adult room. Handy with kitchen and laundry. Only negative is the hot water pressure is not great, and erratic so showers are better one at a time. Facilities are great-indoor warm pool, spa and sauna with outdoor pool as well. Mini tennis court. Wifi was ok. Chickery chick around the corner with dominoes 2 blocks down. Bring cooking oil, salt, sugar, baking paper/tin foil etc. We didnt use bbq facilites but saw other people using them.
於 2019 年 10 月住了 5 晚
Aristocrat Apartments 於 2019年10月14日回覆
Thank you for your review. We are excited you enjoyed your experience with us. We hope to see you in the future.

8/10 不錯哦

真實旅客

情侶出遊
The staff were very friendly and helpful. The room had an amazing view but flood lights from hotel sign lit up the balcony and rooms. The bathroom floor wasn’t very clean but overall enjoyed staying there as it was close to everything and hassle free.
於 2019 年 7 月住了 2 晚
Aristocrate Mangement Team 於 2019年7月31日回覆
Hi there Thank you for your feedback. We strive to provide our guests with a pleasant experience whilst staying with us here at Aristocrat Holiday Apartments. We value your feedback which will help us to improve our service and we look forward to welcoming you back in the future.

10/10 有夠讚

Richard

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location, quiet, easy access and good facilities. Apartment needs a makeover.
於 2019 年 3 月住了 7 晚
Aristocrat Team 於 2019年3月19日回覆
Hi Richard, many thanks for your feedback. We are very pleased that you enjoyed our apartment during your time here. We will do our best to improve our service and look forward to having your visit in the future!

10/10 有夠讚

Glenn，Brisbane Australia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
GREAT PLACD
Great location and value for money
於 2019 年 1 月住了 2 晚
Aristocrat 於 2019年2月6日回覆
Hi Glenn, Thank you so much for your feedback, we really appreciate it. We are so happy that you enjoyed your stay with us and look forward to welcoming you back next time. All the best, Aristocrat Team

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和設施服務
於 2019 年 1 月住了 2 晚
Aristocrat Team 於 2019年1月21日回覆
Hi there, Thank you so much for your feedback, we are so happy that you enjoyed your stay and we look forward to welcoming you back next time! Regards, Front Office Management

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Beautiful place , very well maintained, beds extremely comfortable highly recommend
於 2019 年 1 月住了 10 晚
Aristocrat 於 2019年1月16日回覆
Hi there, Thank you so much for your feedback. We are very happy that you enjoyed your stay and we look forward to welcoming you back next time! All the best, Front Office Team

8/10 不錯哦

真實旅客

喜歡：整潔度、設施服務和住宿環境和硬體
於 2018 年 12 月住了 8 晚
Aristocrat 於 2019年1月3日回覆
Thank you :) We are happy that you enjoyed your stay!

10/10 有夠讚

Amanda，Sydney

喜歡：整潔度、住宿環境和硬體和客房舒適度
Beautiful apartments we had the best stay with our family
於 2018 年 9 月住了 7 晚
Roy 於 2018年11月1日回覆
Hi Amanda, many thanks for you feedback and we'are glad you had a good holiday with us. Hope to meet you again in the future! Aristocrat

10/10 有夠讚

David，Cairns

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The unit was a decent size and the hotel was walking distance to everything we wanted.
於 2018 年 9 月住了 2 晚
Aristocrat Holiday Apartments 於 2018年10月17日回覆
We are glad to know you had good experience with the stay. Many thanks and look forward to meeting again!

8/10 不錯哦

Rimma，auckland

喜歡：整潔度、員工素質和客房舒適度
Good location, fair price, everything worked
Close to the beech and restaurants. Nice view of the city
於 2018 年 7 月住了 8 晚
Aristocrat Apartments 於 2018年7月19日回覆
Dear Guest Thank you for taking the time to leave a review of your stay with us. We will forward your comments to the owners. We appreciate your feedback!

2/10 很糟糕

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Close to beach
The place requires refurbishment throughout and smells mouldy throughout, torn carpets and marked walls place is very run down!! Slidung doors jam and bathroom needs attention.
於 2018 年 5 月住了 8 晚
Aristocrat Apartments 於 2018年6月15日回覆
Dear Guest Thank you for taking the time to leave a review of your stay with us. We will forward your comments to the owners. We appreciate your feedback! Regards

10/10 有夠讚

Michelle，Ballarat

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay close to everything
We had a great stay. Property is close to everything. It was nice and quiet and the Staff were lovely and the amenities were great. Would totally recommend to family and friends.
於 2018 年 4 月住了 5 晚
Aristocrat 於 2018年4月16日回覆
Thank you for your feedback, Michelle. We are glad you enjoyed your stay. You are welcome back any time!

6/10 一般般

MASAKI

サーファーズパラダイス
今回大人2人子ども2人（7歳、4歳）で2泊しました。サーファーズパラダイス中心部からは少し距離があります。レンタカーがある場合は問題ないですが、中心地から少し離れている為交通の便はあまり良くありません。ビーチには近いですが、波が高いので遊泳は禁止でした。波打ち際や砂浜で子どもは遊んでいました。建物はこじんまりとしており古いですが綺麗にしてあります。バーベキューピットを使いたかったのですが、故障しているようで使用できず残念でした。 カウンターが開いている時間が決まっており、それをきちんと連絡していなかったのでチェックインの際に大変でした。カウンターが開いていない時間は無人で、外のインターフォンを押すとインターフォン越しにチェックインの仕方を説明されます。英語がきちんと理解できれば問題ないのですが、英語のやり取りに自信がない方はカウンターが開いている時間をきちんと確認され、時間内に行った方が良いと思います。日本語を話せるスタッフはいません。 カウンターのお姉さんはとても親切な方で、オススメのビーチを教えてもらったり、とても話しやすい方でした。 お部屋のキッチンや冷蔵庫、洗濯乾燥機など問題なく使え、快適でした。
於 2018 年 2 月住了 2 晚
Aristocrat 於 2018年3月5日回覆
Hi, we are sorry to hear you didn't have a great experience at Aristocrat. We have recently serviced our barbecue facilities so the problem should not happen again. We value your feedback and we will keep working to improve our services and building maintenance so you can enjoy your stay. Thank you for your feedback.

8/10 不錯哦

penny，sydney

喜歡：整潔度、員工素質和住宿環境和硬體
Great View, close to beach.
Our apartment was outdated but the view was great. It was also right by the beach and the flags. Surf club also did greet food. Staff were friendly and helpful.
於 2017 年 12 月住了 2 晚
Aristocrat 於 2018年1月9日回覆
Thank you for your feedback Penny! We are working to renovate all our apartments. You are welcome back anytime! Aristocrat Apartments Team

10/10 有夠讚

Leanne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Aristocrat apartments
Excellent clean and spacious accommodation.
於 2017 年 10 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
great views good location!
convenient location walking distance of Broadbeach and Surfers Paradise with convenient stores handy

8/10 不錯哦

george，brisbane

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good place to stay
handy to beach, tram line close , short walk to local shops,eateries. close to surfers central.good views.

6/10 一般般

Wayne，NSW

不喜歡：員工素質
Great Potential
The Motel is obviously going through management changes as the front desk is shut most of the time. Found out that you have to book 7 nights to get extra towels [2only for 5 nights] which with the pool and spa areas I figure is pretty rough and clearly not stated on the Wotif site. The Hotel suited us as in a great spot but lacked the empathy towards people on a holiday.

6/10 一般般

真實旅客

不喜歡：整潔度
Convenient location & good outdoor facilities
Rooms comfortable but could be cleaner & in need of extensive upgrade.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel with friendly staff
Awesome space! Close to the beach and town area. Friendly staff.

6/10 一般般

Sally，Brisbane

Nice unit good location
We enjoyed our stay here. It was close to the beach and the room was clean.

10/10 有夠讚

RENGER，Coolongolook

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely stay room had great ocean views, really enjoyed the stay. and hotel staff were great and extremely helpful will be happy to stay again.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Spacious apartment
Nice spacious apartment, the building itself is great, has a gym and a pool. Walking dis to beach, but it's a 15 min walk to the towns center, where you would want to be all the time.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good for the price. Bathroom needs updating, and mould removed from shower exhaust. Room was clean. Kitchen had been updated at some stage. Bed was comfortable. Balcony doors were hard to open.

8/10 不錯哦

Damian，Stawell

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
This place was good but in the 3 days I was there I only seen the Reception open the morning I left and upon arrival was only supplied with 1 key even though there were 3 of us staying there. I was happy with the hotel itself but think they need to lift their game with customer service.

6/10 一般般

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Adverage
Was a lot older and more dated than appeared in photos. Had to clean and leave place tidy but it is meant to be a Holliday. Would of been nice to have towels changed daily

10/10 有夠讚

Gayle B.

喜歡：整潔度、員工素質和客房舒適度
great time on holidays
We loved stating at Aristocrat Apartments on our holiday. The location is great as it is nice and quiet and away from the business of central Surfers but still close enough to walk comfortably to many attractions. The apartment was very clean and spacious with fabulous views to the ocean and river. The staff were extremely friendly and helpful and facilities were also lovely. Overall a great time and I would definitely recommend Aristocrat Apartments.

4/10 不太好

Tania，Mildura

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Had better days and better stays
So we stay for 2 weeks and it says cleaners weekly- Never saw a cleaner. In fact we had to wash the bedding ourselves- even had to wash the comforters as they looked very dicey, stained and just ewwww really. No management on site most of the time- they said open at 8.30 yep no one there, issue with oven no one answers the after hours number. Great location though.

6/10 一般般

Chris，Melbourne

喜歡：客房舒適度
Pleasant stay
The stay was nice & the room reasonable, however the room was a little tired and needs updating. It has obviously been used a lot and the kitchen cupboards are in need of updating, not overly bad, but not to scratch for a property requesting high rentals. Location was great.

8/10 不錯哦

Sally，Australia - VIC - Regional VIC

喜歡：整潔度和住宿環境和硬體
Facilities: Good; Value: Affordable; Service: Basic; Cleanliness: Pleasant;

8/10 不錯哦

Abdul，Australia - NSW - Sydney

喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Nice ; Value: Affordable; Service: Friendly; Cleanliness: Faultless;

8/10 不錯哦

Ray，Australia - WA - Perth

喜歡：員工素質和住宿環境和硬體
Facilities: Good, Above average; Value: Affordable; Service: Good, Friendly, Courteous; Cleanliness: Tidy, Neat; close to Beach

8/10 不錯哦

Joshua，Australia - ACT - Canberra

喜歡：整潔度和住宿環境和硬體
Facilities: Above average; Value: Affordable; Service: Basic; Cleanliness: Pleasant; Awesome place for the price will be back for sure

6/10 一般般

Sandy，Australia - NSW - Coffs Harbour

喜歡：整潔度
不喜歡：住宿環境和硬體
Facilities: Shabby; Value: Unreasonable; Service: Polite; I got a zap from one of the light switches. No hair dryer and no tissues. Too much to pay for a very basic old unit

4/10 不太好

Toula，Australia - VIC - Melbourne

不喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Horrible; Value: Rip-off; Service: Bad; Cleanliness: Filthy; close to most things

10/10 有夠讚

Alan，Australia - QLD - Regional QLD

喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Good; Value: Bargain; Service: Respectful; Cleanliness: Delightful; close to beach and life saving club

8/10 不錯哦

Denise，Australia - QLD - Brisbane

喜歡：整潔度和員工素質
Value: Affordable; Service: Professional, Respectful, Friendly; Cleanliness: Kitchen dated but clean; Good spot - close to beach& shops but quiet location

10/10 有夠讚

Jenna，Australia - VIC - Ballarat

喜歡：員工素質和住宿環境和硬體
Facilities: State of the art, Home away from home, Outstanding; Value: Affordable, Inexpensive, Low-priced; Service: Flawless, Go the extra mile, Outstanding; Cleanliness: Tidy, Neat, Nice; The two pools were incredible!

4/10 不太好

kylie，Australia - WA - Perth

不喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Run-down; Value: Over-priced; Service: Awful; Cleanliness: Lacking; The curtain rail fell down and hit my daughter in the head. Management was no where to be found but contacted us the next morning.

6/10 一般般

Fay，Australia - QLD - Brisbane

不喜歡：整潔度
Facilities: Basic; Value: Over-priced, Could be better; Service: Basic, Polite; Cleanliness: Lacking;

8/10 不錯哦

Rob，Australia - WA - Perth

喜歡：整潔度和住宿環境和硬體
Facilities: Above average; Value: Reasonable, cheaper to book direct !!; Service: Polite; Cleanliness: Pleasant; good location, surprised its cheaper direct rather than thru wotif !!!

8/10 不錯哦

nicki，kilmore, victoria.

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely family room
We took our 2 kids for a week to Surfers. The hotel was perfect for our needs - we could cook and do washing if required, and it was a 2 min walk to the beach. The staff were lovely and the room was comfortable, spacious and clean.