傑洛得克洛斯出租度假屋

「Great location near by Charing Cross (around 5 mins walk). The kitchen in the room brought lots of convenience. However the water pressure was small and the hot water didn't last long. The breakfast was so so. The restaurant was small and had been busy between 8-10am.」

「Generally fine. But cleaning room only once every two days is not acceptable at this price point.」

「Great location, close to Earl’s Court Station, with restaurants and convenience stores nearby. The free laundry facilities were also a nice bonus. The room was average in terms of cleanliness — not dirty, but not particularly spotless either. The staff were generally polite and helpful, but I didn’t really feel welcomed. The service felt more functional and transactional rather than warm and genuinely hospitable. One morning-shift staff member also came across as particularly serious and...

「Our stay got off to a very poor start. We were assigned a room that had not been cleaned, with rubbish from the previous guests still scattered around. A cleaning staff member apologized and said a manager would come up to take us to the “correct” room, but no one came. We were later told to return to the lobby with our heavy luggage. When we finally met the manager, she claimed she had been waiting for us upstairs and showed little apology for the incident. The replacement room was on a low...

「After booking, Hausd System sends an email to guests, allowing them to indicate preferred check-in and check-out times. Hausd replies within 24 hours before arrival to confirm whether early check-in or late check-out is possible. Since we arrived in London around 9 AM, we requested early check-in, but the hotel only issued an official email without acknowledging our request, which felt a bit overlooked. The location of Hausd is excellent, exactly in London Chinatown, very close to the city...

「Overall it is good and satisfactory 」

「Location is great, staffs are so friendly, my room is prefect! However, the hotel without lift, if the luggage is heavy and live in high floor, may not be so convenient.」