Find Beach Hotels in Franklin, MA

"Its 30 degrees out and the heat didnt work. The concierge didnt care. They didnt have real blankets and when I went to get more - I was given a flimsy cotton comforter which was as warm as a sheet. The hotel is loud due to fact its literallg over the highway - and their noise cancelling machine didnt work. Its insanely difficult to load and unload - and they made it worse by blocking any of the unloading parking spots. And now - they even charge you 30 bucks extra to park overnight. I dont honestly know why anyone would choose to spend decent money here. "

"Staff was great"

"I was extremely disappointed with my stay. The pictures online do not reflect the actual condition of the property at all. The room appeared dirty upon arrival, and the bathroom had visible damage, including broken walls. I was placed in an accessible unit, which I did not book. When I brought this to management’s attention, they acknowledged the issue but were dismissive. I was told, “it is what it is,” instead of being offered a solution. I was also informed that guests are usually told at check-in and moved, but I was never informed. When I questioned it further, I was told that was the only room available—something that should have been clearly communicated ahead of time. The overall cleanliness was unacceptable. I had to purchase my own cleaning supplies and even bed sheets just to feel comfortable. The environment did not feel like a hotel—more like a place where people are living there long-term. There was constant noise, including yelling in the hallways, which made it very difficult to sleep. I also did not feel safe during my stay. The check-in area was not clean or presentable, and the overall atmosphere was unsettling. The only positive part of my experience was the two housekeeping staff members I encountered—they were kind and welcoming. Unfortunately, I would not recommend staying here. "

"Everything was great"

"charged for parking which I was not aware would be done. Literally can't park anywhere else, basically rob you of another twenty bucks."

"Literally disgusting. My roomed smelled like cigarettes and mango vape. Stains all over our sheets. I would pay the extra 30 and stay somewhere else. "