火島Spa 飯店，旅行前必看！

「前台工作人员办理入住时的态度非常冷漠 入住后晚上睡觉时发现床单上有许多根散散落落的长头发 还有很多黑色小点点 什么东西未知 房间空调中吹出来的是冷气 但关掉不吹更冷 入住那天下雨 室外楼梯已经被水浸泡的一踩就把鞋子浸湿了 周边很远的范围内 也只有墨西哥菜的很小很小的餐厅 海风很大 吹的很响 入住的体验感并不nice」

「Amazing place.」

「TV is too old」

「The property was beautiful, the rooms were nice and clean. The problem was with the TV. It stopped working and even though I was told they have 24/7 service to fix it, after 13 hours waiting, nobody came to fix it. Also, tried calling the front desk from outside the hotel and no one answered. Tried multiple times from my room and no one answered. You can't claim to be a 4 star hotel and provide no service to your guests. 」