"The room was great, except we should have asked for a room on the first floor, as the stairs left us out of breath. Checking in was a breeze, front desk staff is friendly and knowledgeable.
The beach chairs and the ferry are at no charge to guests of the hotel, that was a nice surprise. They are renovating rooms and improving the amenities. The beach is perfect. Rolling Smoke BBQ on the beach is on point, delicious!!!! Bar staff is always top notch when I visit! All in all, a great stay and I was pleasantly surprised at the room amenities and ocean view."
"Most staff were friendly but others were constantly grouchy and argumentative with other staff members in front of guests. Bar was well stocked. Breakfast was excellent. Activities were very few. "
"MAJOR miss that the website does not note that there is NO elevator available and it was third floor walk up! No mention on website that there are actually 2 separate hotel buildings and only one has an elevator. Room was clean. Housekeeping did not replenish courtesy toiletries. Super loud generator right next to room. "
Carambola Beach Resort St. Croix, US Virgin Islands
2/10 Terrible
"I would not recommend staying at this hotel. My experience was very disappointing.
There were roaches in the dining area. While my wife, another couple, and I were eating, roaches were coming out of the table. When we told the staff, they said they already knew about the problem. I also found a dead roach in my bed, which was very upsetting. The dresser had a broken strap hanging off. The entry door to the bathroom door handle was on backwards. I had to put it on the right way.
The service was poor from check-in to check-out. They pick and choose which guest to offer the trolly belhop service to. I had to carry my wife’s and I baggage to our room upon arrival. Most of the staff seemed to have a bad attitude, and we did not feel welcome at all. As someone who works in hotel management and travels often, this was the first time I felt this uncomfortable at a hotel.
The property itself is run down and needs a lot of improvement, both in maintenance and customer service. There is also very little to do nearby, and the restaurants recommended by the hotel are about 30 minutes away.
The only positive part of our stay was Lydia, who was friendly and introduced herself.
Overall, I suggest paying extra to stay somewhere else. I would visit St. Croix again, but not this hotel.
"
What's the top vacation rental that Estate William has to offer?
Sugar Apple Bed & Breakfast: This vacation home near Estate William is located near the airport and has an outdoor pool, a terrace, and air-conditioning to put you at ease in your new surroundings. Kitchen amenities like a microwave and an electric kettle can make your vacation run smoothly. Make the most of the garden in this rental home to help you unwind. See all vacation rentals in Estate William.
If I need to cancel my hotel reservation in Estate William, will I receive a refund?
Yes! The majority of hotel reservations are refundable provided that you cancel before the hotel's cancellation deadline, which often is within 24-48 hours of check in. If you have a non-refundable reservation, you may still be able to cancel and be given a refund within a 24-hour period of your booking. Filter your search by fully refundable to find flexible hotel deals in Estate William.
Where can I learn more about changing or cancelling my trip to Estate William?
For more details about updating your trip to Estate William or cancelling it, click here.
What's it like to stay in Estate William?
Visitors are sure to enjoy all that Estate William has to offer. There are 906 hotels and other accommodations in the surrounding area. Find out more about Estate William.
What should I do while I'm visiting Estate William?
The hottest months are usually September and August with an average temp of 83°F, while the coldest months are February and March with an average of 78°F. Average annual precipitation for Estate William is 39 inches.
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