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Reviews of Country Inn & Suites by Radisson, Elgin, IL

2.5 out of 5
Country Inn & Suites by Radisson, Elgin, IL
2270 Point Blvd, Elgin, IL

Reviews

8.2

Very Good

Rating 10 - Excellent. 456 out of 1000 reviews" "
Rating 8 - Good. 308 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 65 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
convenient, comfy, economical
Stayed 3 nights in May 2024

10/10 Excellent

TENISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

JUAN CARLOS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay, only wish the AC unit wasn't so loud.
Stayed 4 nights in May 2024

10/10 Excellent

Aileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Profesional and excellent personal
Stayed 2 nights in May 2024

6/10 Okay

ELIAS

Liked: Amenities
Doors are to noise to close from the outside can’t sleep when people step out of there room
Stayed 4 nights in Apr 2024

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like thar the pool room was cold and the water was too cold...we didn't get to enjoy the pool it was too cold....And also that the coffee maker has to be done with tap water.,i should of at least had a bottle of water for the coffee for free...and also the breakfast buffet had no scrambled eggs...
Stayed 1 night in Apr 2024

8/10 Good

Maira Alejandra, Los Angeles

Traveled with family
Liked: Cleanliness
Average property. The only thing I hated was the toilet. We had to flush like 5 times..
Stayed 3 nights in Apr 2024

10/10 Excellent

Gabriel

Stayed 1 night in Apr 2024

8/10 Good

CHARLES

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near Sheraton hospital. This was important as I was addressing some medical needs.
Stayed 1 night in Apr 2024

2/10 Terrible

Kunle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast did not offer non pork sausage hot breakfast items. No pastries with coffee. Will not book at this hotel again. The staff was friendly and man that was in the kitchen really tried to offer other items since hot food was available or even fresh fruit. Will not book here again!
Stayed 1 night in Apr 2024

8/10 Good

Pamela, Delavan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024

6/10 Okay

Nicole

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Definitely not the cleanest hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a nice getaway
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time staying here as always. Front desk staff is helpful and always there when needed. Breakfast is good.
Stayed 2 nights in Apr 2024

4/10 Poor

Jeremy

Stayed 1 night in Apr 2024

10/10 Excellent

Mona

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and close to the hospital and skilled nursing facility.
Stayed 6 nights in Apr 2024

8/10 Good

Jonathan

Traveled with group, Business traveler
Liked: Property conditions & facilities
Good
Stayed 2 nights in Apr 2024

6/10 Okay

Janet

Liked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

CHARLES

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Responsiveness of the front desk staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff greeted us upon arrival and the friendly gentleman at the counter got us set up in our room quickly, as we were tired from our trip
Stayed 1 night in Apr 2024

10/10 Excellent

Les

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and met our needs. Staff was very nice and check-in was quick. Will stay here again
Stayed 1 night in Apr 2024

8/10 Good

Richard

Traveled with family
Liked: Staff & service
Good value. Shows wear.
Stayed 1 night in Apr 2024

10/10 Excellent

Teshell, Toledo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

terry

Stayed 1 night in Mar 2024

8/10 Good

Nancy

Liked: Staff & service, amenities
Good location close to restaurants and easy tollway access. Shopping close by ..north on Randall road. Descent breakfast. Easy check in and out.
Stayed 1 night in Mar 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service
The property was okay but it seemed a bit rundown. The breakfast was just fair.
Stayed 1 night in Mar 2024

8/10 Good

terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & quiet. The breakfast are was clean with an attended working hard to wipe everything down.
Stayed 1 night in Mar 2024
Response from Chris on 2024/3/23
Thank you Jennifer we are happy you enjoyed your stay with us.

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was super friendly
Stayed 1 night in Mar 2024
Response from Chris on 2024/3/15
Hello StephanieThank you for your nice review. We will see you next time!

6/10 Okay

Stephanie

Disliked: Property conditions & facilities
Rundown
Stayed 1 night in Mar 2024

10/10 Excellent

brian h.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Greg

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The location was good. The facility was incredibly outdated. Maybe 1980 era. The bathroom sink was cracked etc.
Stayed 1 night in Feb 2024

4/10 Poor

JIMMY WAYNE

Stayed 2 nights in Feb 2024

6/10 Okay

Elias

Stayed 4 nights in Feb 2024

6/10 Okay

Frank

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures did not match the room. The room was dirty, and the halls smelled.
Stayed 2 nights in Feb 2024

4/10 Poor

Saurabh

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Trevor

Stayed 2 nights in Feb 2024

8/10 Good

Susen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not great, but most of the staff was nice.
Most of the staff were friendly and helpful. Manager (owner?) was rude. The room was clean but the bathroom was run down. Everything looks like it was painted by blindfolded painters… really sloppy looking. Bed was comfortable enough but the square pillows were undersized and flat. The coffee was decent and the breakfast was adequate.
Stayed 3 nights in Feb 2024

4/10 Poor

Katherine

Stayed 3 nights in Feb 2024

10/10 Excellent

Patrick

Stayed 1 night in Feb 2024

2/10 Terrible

Megan

Stayed 1 night in Feb 2024

10/10 Excellent

Magaly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine. Clean and updated, if a bit dated. Staff polite. Screaming uncontrolled children was an issue and the walls and doors do not keep the noise out. Breakfast was ok, not great, I have definitely had better quality. Biggest issue is the nonexistent WiFi. It’s kind of there but so slow it’s not usable. Poorest WiFi I have had in a stay. If you’re a business person find another place to stay if you require service.
Stayed 4 nights in Feb 2024

10/10 Excellent

Asatur

Stayed 1 night in Jan 2024