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Grand Hyatt Dubai

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Grand Hyatt Dubai

Relax by the pool surrounded by lush greenery and take in the hotel's unique architecture.
Enjoy a delicious breakfast at our hotel's breakfast bar, featuring a variety of fresh options and a coffee station.
Experience the unique blend of curved and angular architecture at the Grand Hyatt, set amidst lush landscaping and a variety of rooms with stunning views.
Relax in this stylish living room with a curved sofa, armchair, and city views.
Relax in a spacious room with a large bed, flat-screen TV, and seating area.

Popular amenities

  • Bar
  • Parking available
The current price is NT$3,407
NT$4,334 total
includes taxes & fees
Aug 4 - Aug 5

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Club Room, 1 King Bed (Superior)

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed (Superior)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Day bed
Separate bedroom
  • 13 Ping (43 square meters)
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Grand Suite, 1 Bedroom, Garden View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 26.61 Ping (88 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe

Royal Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 80 Ping (264 square meters)
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Day bed
Separate bedroom
  • 13.29 Ping (44 square meters)
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 2 Twin Beds (Skyline View)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 11.78 Ping (39 square meters)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 2 Twin Beds (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Grand Room, 2 Twin Beds (Skyline View)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 12 Ping (40 square meters)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room

1 bedroom, premium bedding, minibar, in-room safe

Grand Room

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 12 Ping (40 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Skyline View)

1 bedroom, premium bedding, minibar, in-room safe

Grand Room, 1 King Bed (Skyline View)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 12 Ping (40 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 11.78 Ping (39 square meters)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (CONNECTING ROOM)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed (CONNECTING ROOM)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Day bed
Separate bedroom
  • 24 Ping (79 square meters)
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Day bed
Separate bedroom
  • 13.29 Ping (44 square meters)
  • Canal view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Prince Suite with Garden View

Prince Suite with Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Prince Suite with Garden View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 53.23 Ping (176 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Grand Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 11.78 Ping (39 square meters)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe Family Suite

1 bedroom, premium bedding, minibar, in-room safe

Grand Deluxe Family Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 19.95 Ping (66 square meters)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Superior)

1 bedroom, premium bedding, minibar, in-room safe

Club Room, 1 King Bed (Superior)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Day bed
Separate bedroom
  • 13.32 Ping (44 square meters)
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Riyadh Street, Sheikh Rashid Road, Dubai Healthcare City, Dubai

What's nearby

  • Dubai Creek - 2 min drive - 2.4 km
  • City Centre Deira - 3 min drive - 4.4 km
  • Dubai World Trade Centre - 4 min drive - 5.1 km
  • Dubai Mall - 6 min drive - 7.7 km
  • Burj Khalifa - 7 min drive - 8.7 km

Getting around

  • Health Care City Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • ‪Sea Shell Cafeteria - ‬5 min drive
  • ‪Cooz - ‬1 min walk
  • ‪Tourist Hub - ‬6 min drive
  • ‪ستاربكس - ‬9 min walk
  • ‪صب واي - ‬5 min drive

About this property

Grand Hyatt Dubai

Luxury family-friendly hotel near Dubai Creek
Located close to City Centre Deira and Dubai Frame, Grand Hyatt Dubai provides a poolside bar, a grocery/convenience store, and shopping on site. Treat yourself to aromatherapy, a deep-tissue massage, or a body scrub at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with 2 coffee shops/cafes and a garden.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • Free self parking and valet parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, express check-in, and babysitting (surcharge)
  • Guest reviews give top marks for the helpful staff
Room features
All 710 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Childcare services and free extra beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swahili, Ukrainian

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9.6 out of 10, Exceptional, 1,390 reviews
The price is NT$3,126
NT$3,990 total
includes taxes & fees
Aug 16 - Aug 17
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: AED 142 for adults and AED 71 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 floors
  • 4 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed during Ramadan:
  • Bar/lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1900
  • New Year's Eve (December 31) Gala Dinner per child: AED 800 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AED 142 for adults and AED 71 for children
  • Airport shuttle fee: AED 265 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: AED 265.00 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Dubai Grand Hyatt
Grand Hyatt Dubai
Grand Hyatt Dubai Hotel
Hyatt Dubai Grand
Dubai Hyatt
Grand Hyatt Dubai Hotel Dubai
Hyatt Dubai
Grand Hyatt Dubai Hotel
Grand Hyatt Dubai Dubai
Grand Hyatt Dubai Hotel Dubai

Frequently asked questions

Does Grand Hyatt Dubai have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 10:00 AM–8:00 PM.

How much does it cost to stay at Grand Hyatt Dubai?

As of 2025/7/28, prices found for a 1-night stay for 2 adults at Grand Hyatt Dubai on 2025/8/4 start from NT$3,407, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Dubai?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Grand Hyatt Dubai?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hyatt Dubai?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hyatt Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 265 per vehicle applies.

Where is Grand Hyatt Dubai located?

This family-friendly Dubai hotel is located near the airport, within 3 mi (5 km) of Dubai Creek and City Centre Deira. Dubai Frame and Dubai Garden Glow are also within 6 mi (10 km). Health Care City Station is 9 minutes by foot and Al Jadaf Station is 29 minutes.

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Grand Hyatt Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 1004 reviews
Rating 8 - Good. 168 out of 1004 reviews
Rating 6 - Okay. 56 out of 1004 reviews
Rating 4 - Poor. 17 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2025

8/10 Good

Noura

Liked: Amenities
Nice and huge hotel, clean
Stayed 1 night in May 2025

10/10 Excellent

Kesia

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 7 nights in Jun 2025

8/10 Good

Kesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast, concierge cleaning
Stayed 3 nights in May 2025

10/10 Excellent

Sangita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and serene property
Stayed 4 nights in Apr 2025

10/10 Excellent

Eliisa Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service, clean an nice hotel
Stayed 7 nights in Feb 2025

10/10 Excellent

Sissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience!
Stayed 9 nights in Mar 2025

10/10 Excellent

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful experience
Stayed 1 night in Apr 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location for a business trip.
Stayed 4 nights in Feb 2025

10/10 Excellent

Dennis Poblete

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to most points of interest. Hotel is clean, staff friendly & room is spacious, clean & furniture & appliance all worked.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay!

Great hotel with everything you need and then some plus wonderful service. Would recommend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Again great stay at Grand Hyatt. Very friendly staff and great food at Market Place.
Stayed 8 nights in Jan 2025

10/10 Excellent

Mossamod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time coming back here, the service at the hotel is always great. We never have any issues at grand Hyatt. We tried once a different hotel and we said there’s no comfort and service like the way you get it here. Also the waterpark that will be opening soon looks amazing already so cannot wait to come back when that is done! Even when we were checking out the hotel was really busy at the lobby due to a conference happening but no staff missed greeting and giving their best service to us and going out their to approach us to say bye which was nice. Hotel is always clean and has great facilities.
Stayed 7 nights in May 2025

10/10 Excellent

Harjinder Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service overall
Stayed 4 nights in Mar 2025

6/10 Okay

Anesha

Liked: Cleanliness, staff & service, amenities
The hotel is beautiful and the staff was very nice and pleasant. The restaurant Panini was awful. The service was bad and the people were very rude. Food was not great at all. Remove Panini restaurant and all else was great.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family leisure holiday

I cant find a bad word to say about this hotel.its excellent location near to the airport offered easy access to all of dubai, with taxis available to and from the hotel day and night.the hotel itself, with its stunning interior, offered an excellent range of restaurant's which easily met our half board needs with flexible meal times.A lovely swimming pool with plenty of sunbeds and very safe for our 10 year old son, i also have to give a big shout out to every member of staff who were so friendly and professional with some taking time to stop for a casual social conversation taking a genuine interest in the welfare of their guests.would recommended this hotel 100% and hope to stay again soon
Stayed 9 nights in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Fourth visit to this hotel, it’s fantastic. The hotel and rooms are fabulous, spotlessly clean. However it’s the staff that really make this hotel special, especially at the market place.
Stayed 8 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT Hotel

Wonderful hotel with lots of restaurants to choose from. Tried 3 restaurants and all of them were amazing. Very friendly staff. The location is great because it is close to the airport and Mall of Emirates. The man-made river and botanical garden inside the hotel was dreamy ! SPA and jacuzzi pool was very nice. Outdoor pool is good if you have kids, but was a bit crowded and old-looking. Breakfast was very nice,with lots of different food options. My only concern was peacock sanctuary: they could had a bigger space, rather than a zoo-like cage.
Stayed 8 nights in Mar 2025

10/10 Excellent

Shahrouz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 2 nights in Apr 2025

8/10 Good

Teni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good experience overall. The staff at this hotel were incredibly friendly, accommodating, and provided excellent service, making my stay enjoyable. The hotel felt safe, and its proximity to the airport was a plus. However, it’s quite far from major tourist attractions, so if you’re looking to be closer to places like the Burj Khalifa or beach clubs, this might not be the best location. The food at the restaurants onsite were decent, but nothing extraordinary. Overall, a solid choice for airport convenience and great service.
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the Grand of all the Grand Hyatts. Top notch. World class
Stayed 5 nights in Jan 2025

10/10 Excellent

Katy

Liked: Staff & service
Staff are amazing - so kind, helpful and service was next level. Jana & team at breakfast made our stay special
Stayed 1 night in Oct 2024

2/10 Terrible

Alejandro

Liked: Cleanliness
Disliked: Property conditions & facilities

There are not water slides

I had booked this hotel based purely on the water slides and the pool. Unfortunately the slides were not working as they are expanding which is great but i had no idea when i made the reservation. I was looking forward to the slides and that was a huge disappointment. Also, where is the kids park with the balls and slides? That was another disappointment.
Stayed 3 nights in Apr 2025