Find Hotel with a Concierge in Downtown Niagara Falls, NY

"The staff were friendly and accommodating. They assisted us by ensuring our booking was not canceled on the day of our arrival, even though we hadn’t checked in yet. We had opted to pay at the property, but hotels.com wanted to charge our card before we arrived or cancel the room. While this issue wasn’t the property’s fault, I mention it to highlight that they made the effort to keep our room reserved. Very nice!"

"Nice hotel "

"Matt the receptionist was wonderful, great service"

"This hotel is high standard. Its not squeeky clean because there are slight imperfections in the rooms such as marks. The staff is really helpful. The housekeeping staff are nice people. The hotel was quiet and there were no noises from loud people anywhere in the vicinity. The TV is nice and has channels on it. Everything works. The gym is kind of mediocre but they have a really nice pool. The public restrooms are nice downstairs. Clean. I have no complaints at all."

"Excellent location."

"Area around hotel was nice but a few turns away was run down."

"Super clean, quiet and very comfortable"

"Clean rooms and cozy and also it’s 10 minutes walk from niagara park"

"The staff were friendly and accommodating. It wasn’t very crowded. It’s within walking distance to the falls. The neighborhood around it is falling apart but that is all of Niagara. Breakfast was excellent with many options "