「We arrived on Friday about 3pm, book in was ok we were informed our room was on 2nd floor but the one elevator was out of order, I advised the receptionist that I had recently had a knee replacement and could she find me a room on the 1st floor, she informed me that they were fully booked., NO help was provided to take our luggage to our room. I noticed that there was no sign of an engineer nor the next 2 days of our stay - Bad management. There was no water/coffee available after breakfast had...
「We arrived on Friday about 3pm, book in was ok we were informed our room was on 2nd floor but the one elevator was out of order, I advised the receptionist that I had recently had a knee replacement and could she find me a room on the 1st floor, she informed me that they were fully booked., NO help was provided to take our luggage to our room. I noticed that there was no sign of an engineer nor the next 2 days of our stay - Bad management. There was no water/coffee available after breakfast had...
PHILIP