「Extremely happy with this hotel! Very good location as it’s in the middle of old quarter! Room - Junior Suite is great, with bath tub and good shower facilities. Staff are sooo friendly, breakfast has good choice and they all remember you! Very good English proficiency! Spa is amazing, gooood price and offers happy hour rate! The spa staff are very gentle and nice, good technique! I love this place.」
「Hotel is located in the very center of Han noi, very convenient for visit famous place, good for sightseeing.
I would like to express my appreciation for one of the female receptionist (sorry I forgot to ask her name.
She showed us where we can go, gave many excellent travel advise and sightseeing suggestions; constantly checking if we need any help and always provide many valuable information.
We really appreciated for everything!
」
「The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast...
「The staff members were extremely kind and made every effort to assist with any requests. They gave us a very warm welcome by providing a complimentary welcome tea and offering information about nearby attractions.」
「Good location, it is in the old quarter, near to the sightseeing area (2 mins walk to the lake), you can find anything you need near the hotel.
The hotel is new, it looks grand.
The room is clean and comfortable.
The only thing to improve is the shower, the water temperature and the flow is not stable.」
"This is a very convenient location near restaurants and walking streets. staff are very friendly and polite. The rooms are attractively decorated, clean and fully equipped. This is truly a great place to stay when you travel. Nice to stay here I had a good time. Jenny and Alex guided and helped me a lot during my time here."
"Extremely happy with this hotel! Very good location as it’s in the middle of old quarter! Room - Junior Suite is great, with bath tub and good shower facilities. Staff are sooo friendly, breakfast has good choice and they all remember you! Very good English proficiency! Spa is amazing, gooood price and offers happy hour rate! The spa staff are very gentle and nice, good technique! I love this place."
"Hotel staff are very polite, efficient and helpful. Good breakast, location is within walking distance to Hanoi ICE and many nice restaurants. Highly recommended. "