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The parking was really rough. The gravel lot was full, and the valet was unavailable for about forty minutes. That was the only negative about this hotel. Once settled, the facility is stunning and the staff is very professional. Large, well equipped rooms with wonderful multi-head shower and heated Toto toilet! Great dining and good cocktails.

Second year in a row excellent service, nice staff!!

Fridge hardly accessible.

Friendly staff and great place overall

Great location. Awesome staff.

Very excellent service at the front desk. Clean, spacious room with very comfortable beds

Great hotel in the Stockade district. Super cute and the bed was really comfy.

The staff was so helpful. Everyone we needed something, such as towels, garbage bags, toilet paper and so on. They were always accommodating. I noticed that they were a little light staffed. I work in retail/ customer service so I noticed things that others may not. Even with juggling a lot of work the staff was all so polite. I even noticed when I went to get the grab and go breakfast, the woman who helped me was also there woman running the front desk. In these times with Covid. With extra...

After traveling a long way I was greeted at the desk by a wonderful female staff. She provided me dinner recommendations and reminded me of the complementary beverages in the lobby. The room was very clean and there were plenty of towels. It was a little tricky to find as the road sneaks up on you even with GPS and the room was a little thin but everything else was worth it. Hotel was much cheaper than one I stayed in Albany in the past and much better in my opinion. I will stay again when I...

We had no running water in our apartment so made reservations here. The staff was friendly and very accommodating, going out of their way to be helpful. I never needed to ask anything from them.

Great hotel...convenient, clean, lovely surroundings. Lots of parking. Fun to have cadino access at night.

The breakfast was amazing with a lot of excellent dietary and healthy options. The rooms were spotless with a very comfortable bed, which is most important. Very clean rooms and atmosphere. Extremely friendly staff. Conveniently located.We will visit this hotel again

Comfortable suites at decent prices

On our way to another destination. Convenient to highway and the casino was fun

Great location, great

I cannot say enough good things about our experience at the Hampton Inn. The staff was welcoming, informative, and kind. The lobby was warm with complementary coffee and tea, and the staff was happy to answer any questions. The room was impecably clean and the beds were very comfortable. Check out was at 11am, but we overslept... we received a courtesy call at 11:17 asking if we planned on staying another night or if we wanted extended check out. They were very understanding and accommodating....