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「Staff are helpful and friendly and close to the attraction. Lots of restaurant is nearby. Something can be improved, the WIFI some sometimes is not working when in the room and no USB plugin on the bedside. The experience is excellent and the breakfast at the restaurant is delicious 」

「I must rate this hotel at 5 stars. Although some facilities are a bit old, all of them are well maintained. The location is perfect and close to many tourists spots. Last but not least, their cat Leo is the best cat in Penang.」

「地理位置極佳。工作人員友善。房間乾淨設備很新。環境舒適。」

「房間的內部安全鎖是壞的，水管不通 水很難下去 沒有蓮蓬頭 燈也是壞的會一閃一閃」

「Generally a decent hotel with great facilities and room size. Could have put more emphasis on small details like choice of light switches (looks white and very plain, not matching the vibe). One thing to note that if you book room on the victory annexe, you’re not able to use facilities (swimming pool and breakfast) at the heritage wing. But you got your own pool and breakfast location at Victory Annexe. Overall it’s still a great option at Penang!」

「Room is big, with lots of traditional decorations. The air-con is super nice. The breakfast is good. Location is good too, close to city centre and tourist attractions.」

「酒店環境靚服務質素佳，但設施較少，泳池和健身室都屬小型」