Shangri-La Hotels and Resorts George Town hotels

"Staffs very helpful "

"Didn't have their breakfast. We did get a room overlooking the beach and pool"

"An absolutely fantastic hotel. We stayed in the heritage wing and found the staff wonderful, the food delicious and the room kept clean and tidy. We will be returning to this gem. "

"Very good"

"Good"

"As a former resort manager now retired who travels internationally 9+ months out of the year and lives out of hotels, I know what makes a stay memorable. This was my first stay at this hotel and without a doubt I give it a 10 out of 10, two thumbs up- impressed by the facilities but wowed by your staff. Many individual employees were exceptional but as I enjoyed the breakfast buffet every morning for 6 days in a row I would personally like to thank head chef Chung who was professional to the max and personable with the guests in such a warm and welcoming manner he is a100% asset to the hotel, coffee maestro Sheldon who remembered guests names and orders daily and welcomed everyone with a genuine, enthusiastic smile and was the perfect face of the Marriot brand, and wait staff Wayhu and Asma who I myself would have employed- making guests feel welcome and very quickly like family- important and meaningful for someone like me who is always on the road. To say I was sad to leave is to say the least, to say I will return in the future?- no doubt in my mind."

"The rooms were large with a separate office / luggage area. Classic building in great condition. Staff was excellent. And easy to get to a variety of locations in the city. Definitely would stay here again."

"Good, central location "

"Direct beach access was great!"