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"Informal, buzzy hotel with lovely, friendly and efficient staff. Had an issue with our room and quickly moved. We booked basic twin but would go for the club in future as more roomy and modernised. Dog friendly hotel, dogs I think are booked into the ground floor rooms. Menus in bar and restaurant which are right next door to each other are good for allergies. I’m GF but had no problem. Pool is small and busy but all one depth and not too deep. Well maintained and you can’t get in without filling in a form, being a guest or a member. Didn’t have time for a treatment. Hotel parking is limited, saw some charging points. We parked in front of hotel reception in the public car park which was fine about £7 a day I think? There is a short walk to the Cathedral, shops and even nearer for the theatre. Slopey rather than hilly. Good location. We felt safe there. Good shopping! Will book again. "

"It was so great to have air conditioning and the soundproofing in the rooms was excellent"

"Great place to stay , very friendly place , good food "

"There was no tourist info or writing note paper or pencil in the room. The bathroom wash basin waste water would not drain properly. Blocked wast pipe. "

"Lovely hotel, beautiful pool Food ok but had a long wait to be served then had to send back initially as it arrived cold"

"We had a lovely time at the Hilton.We came for the Cricket and found the hotel to be a perfect choice. The Receptionist was very helpful. Room was lovely. We had breakfast and that was really good quality and good value. If your down this way give yourself a real treat and stay at the Hilton West End"

"Lovely views and a comfortable stay. Room was very big and the shower was excellent. The fridge wasn’t working but was replaced straight away. Breakfast was great with a good choice of hot and cold food in the restaurant that had beautiful views of the harbour. Great location for exploring The Island. Staff very helpful.Swimming pool was great too although a bit on the warm side. However a good size. Bar area was really good too. "