「It would have been perfect if staff at the reception were trying harder to look friendly and helpful. Any questions about transport to the airport, theme park, attractions in the area..etc - the answer was " we don't provide this information". Also accepting deposit only in cash with cashmachine in hotel charging you a huge rate for withdrawing cash looks like more like scam rather than 4* hotel service.
Everything else was perfect .」
「Vi var som familie 2 voksne og 2 børn rigtig tilfreds med hotellet, var der i 14 nætter . Personalet var enormt hjælpsom (vil dog især udpege Tatiana/ esmael/Andrea/ Sonia/ Hector og Hicham) . Maden var enormt godt fordi man prøvet flere kulturs mad skiftevis i løbet løbet af ugen . Grunden til vi ikke gav stedet 5 stjerner er bla. fordi pool området er lidt for småt og rengøringen kunne måske også være lidt bedre .」
「Nice hotel in a great location. Lovely rooms, very clean. Stayed a few times now and noticed a few maintenance issues this year both in the room and public areas. Breakfast very good but evening meal quality and choice seems to have gone downhill a little this time too. Won’t put me off returning but would like to see it return to its true 4 star status as it was a few years ago」
「Hôtel très correct qui a parfaitement répondu à nos attentes. La restauration est simple mais variée.
Un grand bravo à Abdul et au autres cuisinier, au grill, qui sont présent pour nous servir du matin au soir, tous les jours de la semaine. Cela demande énormément de courage et d'investissement. Malgré ce rythme soutenu du a la pleine saison, ils ont toujours gardé le sourire, avec une grande gentillesse et un vrai sens du service.
Étant du métier, nous nous sommes d'ailleurs posé la question de...
「The room was pretty dated, hard bed,no working air-conditioning, €20 for a kettle of the room, balcony railing was questionable whether it was going to fall off or not, and their hero pictures of a nice spa is actually next door what has got nothing to do without the hotel. And this is meant to be a 4 star hotel. 」
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