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皇宮飯店的評分

4 out of 5
皇宮飯店
Lungo Lario Trieste, 16, Como, CO

評論

9.0

太棒了

10 分，有夠讚；1001 則評論中有 628 則" "
8 分，不錯哦；1001 則評論中有 272 則" "
6 分，一般般；1001 則評論中有 70 則" "
4 分，不太好；1001 則評論中有 20 則" "
2 分，很糟糕；1001 則評論中有 11 則" "

9.4/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Hon Yeung

喜歡：整潔度、員工素質和住宿環境和硬體
It’s a superb experience to stay in this hotel. My wife and I enjoy the breakfast a lot. Every day when we go back to the hotel, we have a nice shower and good rest. One minor insufficiency is that they don’t provide an electric kettle which we can have a cup tea or hot water. We surely need that in winter time.
於 2024 年 2 月住了 3 晚
Robert Webber General Manager 於 2024年2月26日回覆
Dear Hon Yeung,thank you for your lovely review. We are pleased to read you had such a great stay with us. Hope to welcome you back in the future.Sincerely,

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
The hotel is located very close to the lakeside and boasts a beautiful environment. However, due to its historic charm, the room facilities may not be as modern and convenient as desired.
於 2023 年 7 月住了 1 晚
Robert Webber General Manager 於 2023年7月25日回覆
Dear Guest,thank you for your kind review. Delighted to read you had such a great stay with us. Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

li li

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Vice room with good lake view 比住湖中其他島是物超所值，太棒！
於 2018 年 10 月住了 1 晚
Front Desk 於 2018年12月27日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
湖景好靚，早餐好食，有濃的熱朱古力飲，地點也方便，酒店外觀都好靚
於 2018 年 5 月住了 1 晚

10/10 有夠讚

Christopher

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful waterfront location. Amazing staff, service and food
於 2024 年 4 月住了 2 晚
Robert Webber General Manager 於 2024年4月30日回覆
Dear Christopher,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

Bruna

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property is very nice and best location possible. Staff is nice as well
於 2024 年 4 月住了 2 晚
Robert Webber General Manager 於 2024年4月29日回覆
Dear Bruna,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

SHINJI

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
コモ湖の目の前にあり、部屋の窓から見る景色は絵画の様に美しかったです。またフロントスタッフに日本語を少し話せる方が居て、凄く親しみ深い気持ちになりました。また来たら是非また泊まりたいホテルでした
於 2024 年 4 月住了 1 晚
Robert Webber General Manager 於 2024年4月26日回覆
Dear SHINJI,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!We look forward to welcoming you back in the futureSincerely,

10/10 有夠讚

Jessica

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The reviews of this property will not lead you astray. A simply ideal spot with lovely people and a fantastic view. I highly recommend Palace Hotel for your next stay in Como!
於 2024 年 4 月住了 1 晚
Robert Webber General Manager 於 2024年4月22日回覆
Dear Jessica,Thank you for your lovely review. We are pleased to read you had such a great stay with us. Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

Amani

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location, friendly staff, but visibly old furnishings and very small rooms.
於 2024 年 4 月住了 2 晚
Robert Webber General Manager 於 2024年4月23日回覆
Dear Amani,Thank you for your lovely review. We are pleased to read you had such a great stay with us. Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

Stephen

喜歡：整潔度、員工素質和住宿環境和硬體
Great stay. Wonderful breakfast.
於 2024 年 4 月住了 1 晚
Robert Webber General Manager 於 2024年4月23日回覆
Dear Stephen,Thank you for your lovely review. Delighted to read you had such a great stay with us.Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

Margwyn

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location and high quality hotel right in Como. Busy street but the closed windows make it literally soundproof at night, if you want that. Beds are crisp cottons and extras like robes and slippers are perfect. Breakfast buffet is outstanding! But restaurant suppers - we had 2- are just ok compared great restaurants nearby.
於 2024 年 4 月住了 3 晚
Robert Webber General Manager 於 2024年4月17日回覆
Dear Margwyn,Thank you for your lovely review. We are pleased to read you had such a great stay with us. Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

Mary Lou

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Except for the smoke detector going off in another room at 5:40 am
於 2024 年 4 月住了 2 晚
Robert Webber General Manager 於 2024年4月26日回覆
Dear Mary Lou,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

10/10 有夠讚

Briana

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel was a great stay. It was walkable to dining options, the city center, cathedral and right in front of the waterfront. The room was spacious and clean and the breakfast was great with so many options including gluten free options for allergies like me. We look forward to staying her again.
於 2024 年 3 月住了 5 晚
Robert Webber General Manager 於 2024年4月10日回覆
Dear Briana,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

Teodorico，moreno valley

於 2024 年 3 月住了 3 晚
Robert Webber General Manager 於 2024年4月29日回覆
Dear Teodorico,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

8/10 不錯哦

Mihaela

於 2024 年 4 月住了 1 晚
Robert Webber General Manager 於 2024年4月29日回覆
Dear Mihaela,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

10/10 有夠讚

Bal

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All if the staff were very polite and accommodating to any requests. Thankyou to Diana for your amazing service. Would highly recommend this hotel to anyone visiting Como.
於 2024 年 3 月住了 4 晚
Robert Webber General Manager 於 2024年4月2日回覆
Dear Bal,thank you for your lovely review. Delighted to read you had such a great stay with us. We greatly appreciate the special mention for Diana. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

jose ignacio

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Robert Webber General Manager 於 2024年3月29日回覆
Dear Jose Ignacio,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

10/10 有夠讚

George

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love this hotel! Our view of Lake Como from the room was spectacular. Breakfast was outstanding. The city and dining was within easy walking distance, but watch out for the buses; the drivers are less cautious about pedestrians. Otherwise the city is very safe, clean and energetic.
於 2024 年 3 月住了 3 晚
Robert Webber General Manager 於 2024年3月26日回覆
Dear Arianne,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

Katarzyna

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was one of the best hotels I have stayed in. Room and bathroom was spacious, breakfast served it the most amazing room! Location is great 3 min from train station, and ferry stop is also 2 min away. Duomo cathedral is a few minutes walk too. I would come back here for sure.
於 2024 年 3 月住了 3 晚
Robert Webber General Manager 於 2024年3月26日回覆
Dear Katarzyna,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!We look forward to welcoming you back in the future.Sincerely,

10/10 有夠讚

merilyn

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
What can I say!! This hotel was amazing , the staff , the amazing champagne breakfast, the room size . The staff it was so good and I have stayed in a lot of hotels ! Daniele was so helpful and so was Fabrizia!
於 2024 年 3 月住了 2 晚
Robert Webber General Manager 於 2024年3月26日回覆
Dear Merilyn,thank you for your lovely review. We're pleased to hear that you had an amazing experience at our hotel. We greatly appreciate the special mention for Daniele and Fabrizia, real asset to the hotel.We look forward to welcoming you back on your next visit!Kindest Regards

10/10 有夠讚

Christopher，Farmington Hills

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Beautiful old style hotel right by the lake and city center.
於 2024 年 2 月住了 1 晚
Robert Webber General Manager 於 2024年3月25日回覆
Dear Christopher,thank you for your lovely review. Delighted to read you had such a great stay with us.Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

Jared

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful room and amazing bathroom upgrades. Will definitely stsy here again
於 2024 年 3 月住了 2 晚
Robert Webber General Manager 於 2024年3月25日回覆
Dear Jared,thank you for your lovely review. Delighted to read you had such a great stay with us.Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

Lynnette

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
We loved our stay. Beautiful view to the lake from our room. Staff was very friendly and accommodating.
於 2023 年 11 月住了 2 晚
Robert Webber General Manager 於 2024年3月26日回覆
Dear Lynette,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

Harkirat Kaur

於 2024 年 3 月住了 3 晚
Robert Webber General Manager 於 2024年4月10日回覆
Dear Harkirat Kaur,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

10/10 有夠讚

Natasha

於 2024 年 3 月住了 1 晚
Robert Webber General Manager 於 2024年4月9日回覆
Dear Natasha,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Robert Webber General Manager 於 2024年3月18日回覆
Dear Jennifer,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

10/10 有夠讚

Amjad，New York

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Robert Webber General Manager 於 2024年4月8日回覆
Dear Amjad,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

10/10 有夠讚

Alison

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Robert Webber General Manager 於 2024年3月18日回覆
Dear Alison,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

8/10 不錯哦

Marilyn

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location with attentive staff at front desk and breakfast dining area
於 2024 年 3 月住了 6 晚
Robert Webber General Manager 於 2024年3月18日回覆
Dear Marilyn,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

Jérémie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Très bien merci
於 2024 年 3 月住了 3 晚
Robert Webber General Manager 於 2024年3月15日回覆
Dear Jérémie,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

Renzo

商務旅客, 團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent location. Great views over lake. Large bedrooms. Very helpful and polite staff. Excellent breakfasts.
於 2024 年 3 月住了 3 晚
Robert Webber General Manager 於 2024年3月12日回覆
Dear Renzo,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

Drew，Tampa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Robert Webber General Manager 於 2024年3月12日回覆
Dear Drew,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

10/10 有夠讚

Gamze

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Zeer tevreden verbleven en alles was zeer goed geregeld.
於 2024 年 3 月住了 4 晚
Robert Webber General Manager 於 2024年3月11日回覆
Dear Gamze,thank you for your lovely review. Delighted to read you had such a great stay with us.Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

ANA，MEXICO CITY

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
La ubicación es inmejorable, tienes el puerto con los ferris enfrente, el funicular (que estaba en mantenimiento) muy cerca, restaurantes, tiendas, centro histórico, todo a pie. Nos dieron ascenso a una junior suite con vista al lago preciosa, el desayuno es delicioso. Nos encantó todo y volveremos aquí.
於 2024 年 3 月住了 2 晚
Robert Webber General Manager 於 2024年3月8日回覆
Dear ANA,thank you for your lovely review. Delighted to read you had such a great stay with us.Hope to welcome you back in the future.Sincerely,

8/10 不錯哦

Arianne

於 2024 年 3 月住了 2 晚
Robert Webber General Manager 於 2024年3月26日回覆
Dear Arianne,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was located near the shore and convinient to restaurants and shopping areas. The staff was very nice and provide services with smiles, especially, Katrina recommended amazing restaurants for dinner two nights in a row. Thanks, Katrina.
於 2024 年 2 月住了 3 晚
Robert Webber General Manager 於 2024年3月4日回覆
Dear John,Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed your stay at our hotel and found our location convenient for exploring the nearby restaurants and shopping areas.Hope to welcome you back in the future.Best regards,

10/10 有夠讚

Camila

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was really nice, modern and romantic. Right in front of the lake and close to all the restaurants. The staff was super friendly and nice. I would love to stay here again. The lake view room is not really worth the extra price because there’s a tree infront of the window… the room itself was a bit small in my opinion.
於 2024 年 2 月住了 1 晚
Robert Webber General Manager 於 2024年3月4日回覆
Dear Camila,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,

8/10 不錯哦

MARIO

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Robert Webber General Manager 於 2024年2月28日回覆
Dear MARIO,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

10/10 有夠讚

michelle

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic hotel in central location. Opposite Ferry and footsteps away from bars and restaurants. Amazing breakfast. Really comfortable bed.
於 2024 年 2 月住了 3 晚
Robert Webber General Manager 於 2024年2月26日回覆
Dear Michelle,thank you for your lovely review. Delighted to read you had such a great stay with us.Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

Ahmed

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel. Very nice restaurant with nice variety for breakfast and diner. The risotto is terrific. An excellent experience and definitely l’ll return back.
於 2024 年 2 月住了 4 晚
Robert Webber General Manager 於 2024年2月26日回覆
Dear Ahmed,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!We look forward to welcoming you back in the future.Sincerely,

8/10 不錯哦

MIGUEL ANGEL

Bueno
於 2024 年 2 月住了 1 晚
Robert Webber General Manager 於 2024年2月21日回覆
Dear MIGUEL ANGEL,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

10/10 有夠讚

chalom

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
La localisation et la vue sur le lac ainsi que le buffet du petit déjeuner. Le calme est très appréciable. La visite de la vieille ville est accessible très facilement . On a été ravi de séjourner dans cet hôtel.
於 2024 年 2 月住了 4 晚
Robert Webber General Manager 於 2024年2月19日回覆
Dear Chalom,thank you for your lovely review. Delighted to read you had such a great stay with us.Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

SUSAN

喜歡：整潔度
Not sure why people w small children would be booked anywhere but on aground level since they are loud but the situation was corrected and our bell hop was amazing.
於 2024 年 2 月住了 2 晚
Robert Webber General Manager 於 2024年2月19日回覆
Dear SUSAN,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

10/10 有夠讚

Rose

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Highly recommend!!!!
於 2024 年 2 月住了 1 晚
Robert Webber - General Manager 於 2024年2月16日回覆
Dear Rose, Thanks for your review. We are thrilled to hear that you enjoyed your stay with us and We would like to sincerely thank you for your positive feedback about the welcome and attention which you have received.We hope that we will be able to welcome you back very soon again!Kind regards,

10/10 有夠讚

mehmet bulent

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2024 年 2 月住了 1 晚
Robert Webber - General Manager 於 2024年2月16日回覆
Dear Mehmet Bulent,thank you for your lovely review. We are pleased to read you had such a great stay with us. Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

nikolai

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good place to stay, located close to everything
於 2024 年 1 月住了 1 晚
Robert Webber General Manager 於 2024年2月5日回覆
Dear nikolai,thank you for your lovely review. Delighted to read you had such a great stay with us. I will proudly share your thoughts with our cherished team!Hope to welcome you back in the future.Sincerely,

10/10 有夠讚

enrique

於 2024 年 1 月住了 1 晚
Robert Webber General Manager 於 2024年3月26日回覆
Dear Enrique,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

10/10 有夠讚

Jean-Claude

於 2024 年 1 月住了 1 晚
Robert Webber General Manager 於 2024年2月1日回覆
Dear Jean-Claude,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,

8/10 不錯哦

Seti Yo

於 2024 年 1 月住了 1 晚
Robert Webber General Manager 於 2024年2月1日回覆
Dear Seti Yo,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcoming you again soon!Kind regards,

10/10 有夠讚

Mario

於 2024 年 1 月住了 1 晚
Robert Webber General Manager 於 2024年3月26日回覆
Dear Mario,Thank you for choosing our hotel for your stay on Lake Como.We hope to welcome you again soon!Kind regards,