Search Cottages in Coachella Valley Preserve - Thousand Palms Oasis Preserve

"Staff was extremely helpful and kind. When the shower would not work, the hotel made accommodations for us immediately. "

"This is an old hotel and it’s obvious. The hallway carpets are disgustingly dirty. At the top of the stairwell is an old broken down ac unit. The room itself seems to have been upgraded a bit since our last stay. Flooring instead of carpet. The bed was comfortable. Not many amenities. Nothing for free. They charge a resort fee so you don’t even save much by staying there. No savings on spa treatments either. For the price I would expect more updated facilities and maybe even free continental breakfast but none of that is offered. We enjoy the pool and jacuzzis. "

"The faucet in our room wasnt working and there were moths flying around in our room. "

"The pool and hottub options were great. The fire pit at night was nice. Really enjoyed having the private pool in the suite. Hotel slightly dated. "

"The location of the property was very good, and the staff was amazing throughout our stay(5 stars) Everyone was very helpful, friendly, and made the experience much better. A couple of areas could be improved though — the pool could use more umbrellas for shade, and our room had a weird plumbing smell. Overall, the excellent staff and great location were the highlights"

"Great hotel within walking distance of the main drag!"

"Nice hotel, room was nice, clean, and bed was comfortable, would get again for sure"

"There was a loud boom every now again. I believe it was from the air conditioner "

"The property is really run down, and needs to be remodeled! There was mold in shower and water damage on the bathroom door. Our stay was $400 a night. It felt like a motel 6 not a Hilton. Our group rented 5 rooms and we were all disappointed. The staff was great! They brought me plastic silverware when asked. Hilton needs to pressure the owners to remodel!"