Best Western City of Westminster hotels

"We had a great experience here. It was so convenient to everything! "

"We stayed here on two separate occasions on our recent travels to London. First, you check in with a tablet, so you get no interaction from a person while checking in. We just got off of a 9 hour flight and went out to explore London a bit after putting our luggage in our room. When we got back, we noticed none of the electrical sockets were working in the room. I informed the staff of the issue but told them that they could not come due to the kids sleeping. They never came the next day until I had to ask again. It is very difficult navigating around a new city without a phone to guide you because it is dead. When we returned the next stay, I wanted to try the sockets first thing. When I plugged in my adapter, sparks flew everywhere. The bathroom was filthy disgusting as well. London was great but this hotel was the worst part about our vacation. "

"Bathroom exhaust was not working. Bathroom glass door made big sound every time opened/closed. Plumbing/ flushing was very poorly designed. "

"The location is excellent. The club room are very nice! If the coffee machine is not broken or they have one backup, our stay will be exceptional prefect. Highly recommend this hotel!"

"The hotel is well looked after and in great condition however be aware that the rooms are tiny!"

"Lovely space, good location, modern"

"Everything was excellent at this hotel. "

"We stayed for a long weekend to attend my graduation. We generously received a room upgrade which was very kind and allowed us a bit more space to get ready and relax afterwards. The team were friendly and professional. We can not wait to stay again later in the year. Special thanks to Grace, Abki and Paula. "

"Central, responsive friendly staff. Would stay again "