「One of the nicest hotels I have stayed at in Atlanta. Loved the room, pool, gym, and Moonlight rooftop. Location on the Beltline in the Old Fourth Ward is second to none. 」
「Sure, here’s an updated version of the review incorporating the valet experience:
I recently stayed at this hotel and had a very pleasant experience. The room and common areas were spotless, giving the place a fresh and welcoming feel. The décor was tasteful and comfortable, making it easy to relax. Best of all, the staff were courteous and attentive, always ready to help with a smile. Something that really impressed me was how efficiently the valet parking operated. Even with a line of about...
「The staff was friendly and went above and beyond to make sure my stay was phenomenal. The rooms are extremely spacious and comfortable. The restaurant, Social Capital was amazing. The restaurant staff were friendly and the service was quick, not to mention the great taste of the food!
One of the best stays in downtown Atlanta. 」
「Called room sevice for 10 minutes and not getting any reply. Finally got connected and asked for a water. They said no free water which is fine, so we asked to buy one and they said OK, will send it up. The water never comes and we don't want to call for another 10 minutes just for the water.」
"The reception staff were incredibly friendly, and the check-in process was a breeze. Our room was clean and comfortable too. Overall, it was an excellent choice!"
"First of all, I arrived at around 8:00pm, the woman at checkin table was not nice at all. Not patient, not friendly. I don’t know if you have trained your staff to be professional.
Second, on the third day of my stay, the room cleaning service came, but I was still in the room so she couldn't clean it. After a while, I told the front desk about it when I went out. Hope to clean my room when we were out. The front desk said they would follow up, but when I came back in the evening, I found that the room was not cleaned.
Last, I don’t think the staffs in this hotel treat all the guests equally. I’m not comfortable with it.
"
