十大人氣查珀爾希爾飯店推薦 | 查珀爾希爾住宿訂房限時優惠 最低 NT$2,096 起

「Need better explanation of parking policy」

「The hotel was clean, quiet, staff helpful, plenty of off-street parking. Breakfast was not included. Overall surprisingly nice. Would definitely return.」

「Good」

「好」

「很舒適環境」

「前台冷淡，入住時發現，浴室裡沐浴乳架整個掉落在浴缸裡，塑膠碎片四處飛濺，打電話告知櫃檯時，工作人員語氣冷漠，並提前掛我電話，令人非常無語。隔天下大雨，窗台邊踏腳板滲進雨水，地毯潮濕一片，一樣打電話告知櫃檯希望能送幾條毛巾給我們，讓地毯的水份暫時吸收，阻止繼續蔓延，口頭答應後當晚也沒有送來毛巾，幸好雨勢轉小，沒有釀成更嚴重的危機。住宿當中，房務整理後當天，發現床上的耳機不見，一樣打電話告訴前台，麻煩幫忙問一下房務是否有看到耳機，電話中答覆會再詢問並回電，直到退房也沒有任何消息。最後退房時，櫃檯人員一邊嚼著口香糖，一邊工作，完全不符合星級飯店的門面印象。 雖然飯店很美，房間小但是舒適，但是這樣的服務態度，令人失望，如果不講求溫暖溫度，尚可入住體驗周邊樹林湖泊的美好，但若有問題需要請飯店幫忙，則自求多福。 未來不會再入住喜來登系列飯店，以上為個人經驗分享，希望只是特例，運氣不好的我恰巧碰到。 」

「The hotel is very quiet,it has a small kitchen, and a big fridge.」

「The room was clean and temperature very comfortable. The bed wasn't the most comfortable but we did sleep well. The area was quiet and the staff was very helpful.」

「Loved staying here. Did a staycation for my daughter’s birthday. We stayed here specifically because they had an indoor pool, breakfast and a late check out at noon. It allowed us time to have breakfast and not feel rushed out the door. I decided to stay an extra night & the young lady at the front desk was so helpful with booking the extra night. She made sure I rebooked thru the original app so I got a great rate and then made sure we did not have to move rooms. She also made sure housekeeping...

「Good breakfast, nice pool, super helpful staff, great area.」

「Prompt service upon arrival. Very friendly staff with excellent customer service ability and clean rooms.」