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The Umstead Hotel and Spa

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Woodland retreat with luxury spa

Herons restaurant serves Michelin-caliber cuisine with attentive staff explaining each dish and accommodating dietary restrictions. Guests can unwind at the world-class spa, praised as "one of the best ever." The serene grounds feature a seasonal pool and peaceful pond path, creating a tranquil escape.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
The current price is NT$12,948
NT$14,663 total
includes taxes & fees
May 24 - May 25

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per accommodation, per stay

Service animals are welcome, and are exempt from fees

2 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 50 per person
  • Valet parking fee: USD 14.00 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from March to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does The Umstead Hotel and Spa have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at The Umstead Hotel and Spa?

As of 2026/5/21, prices found for a 1-night stay for 2 adults at The Umstead Hotel and Spa on 2026/5/24 start from NT$12,948, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Umstead Hotel and Spa pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 200 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at The Umstead Hotel and Spa?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Umstead Hotel and Spa?

Check-out is at noon.

Where is The Umstead Hotel and Spa located?

Situated in Cary, this luxury resort is within a 15-minute walk of The Umstead Spa and William B. Umstead State Park. Lake Crabtree County Park is 1.8 mi (3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 657 out of 770 reviews
Rating 8 - Good. 67 out of 770 reviews
Rating 6 - Okay. 21 out of 770 reviews
Rating 4 - Poor. 9 out of 770 reviews
Rating 2 - Terrible. 16 out of 770 reviews

Reviews

Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top luxury hotel. Amazing rooms, staff and amenities
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful for a luxury spa getaway
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff room xlnt Comfy bed Great shower
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
The bed was an absolute dream. The service from every staff member was exceptional. The amenities were fantastic. This hotel is everything you have read and heard about but better.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Staff, cleanliness, room, location all were beyond excellent. The Umstead is beautiful. My wife said the spa was excellent as well. Looking forward to our return visit in the spring.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are spacious and spotless. The beds are fantastic! The gym is great. We ate at in the lounge every night, and it was great. This is just a wonderful hotel!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Lovely bed and room. Service and food was incredible.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tove

Liked: Cleanliness, staff & service, amenities
The staff. Abdel went out of his way to get my sister extra chocolate for her birthday and found more of the delicious herbal tea for me. Our waitress during brunch was attentive without being intrusive. The food was fantastic. Cory gave me the best deep tissue massage that I have ever had, and tips for home stretches to help my back.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ulrich H

Liked: Cleanliness, amenities, property conditions & facilities
Overall excellent experience. Beautiful hotel, rooms and very well trained staff. Highly recommended.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lives up to high reviews

Loved the hotel and staff, I highly recommend it
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are frequent guests at the Umstead. It is one of the best hotel/spas where we have ever spent time. Very professional staff, clean, well decorated, beautiful grounds with walking paths. Heron’s restaurant is on Forbes best rated list. Well worth the price of admission!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Christina

Liked: Cleanliness
We booked a room for our anniversary. We are Raleigh natives and have always wanted to stay here but I think our expectations were too high. We couldn’t book a couples massage b/c we were told they get booked 2 months out. We had ants on our balcony. I was told check in was at 3:00 but we didn’t get to check in till 3:45. The staff at the front desk were snotty but the room service staff and cleaning staff were excellent. Being our anniversary and we had to ask if we could have a glass of champagne that was at the front desk at arrival. They have a neat fire pit for wedding parties only- it would be nice if they had those all along the outdoor patio for all guests of enjoy. The tv is dated and the soaking tub is not large enough for 2. I will say the robes were very nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice...great ambiance and location
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Diah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff has exceeded our expectations with their exceptional friendliness and warm hospitality. Additionally, the room provided is impressively spacious. Sushi was excellent, lunch menu is wonderful. We didnt even go out any where
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, friendly staff, comfortable and spacious room, nice amenities.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing weekend!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First rate service and an excellent restaurant
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

moses

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfort. Staff was amazing. Had a wonderful dinner experience
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the amenities staff and the property! Everything was great!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful resort Excellent service
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It is expensive but it’s understated luxury with great staff, food and wine
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Fun!

Booked a night to celebrate joint birthdays! Enjoyed a relaxing spa day and had dinner at the bar that evening. Staff were friendly and helpful!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

DAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a comfortable stay.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel that made everything easy and comfortable.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay all around! Accommodations, staff restaurants top notch! Spa was awesome . Highly recommend.
Stayed 3 nights in Dec 2024