查珀爾希爾設有游泳池的飯店，旅行前必看！

「Was quick and easy . 」

「Clean room. Enjoyed the stay.」

「Good」

「Great service but when returning on the 1st at 3am after a New Year’s party my door was locked. I went down to the front desk where the lady told me that no one was booked in my room. I told her my things are in the room and that I have the booking and showed her. She then let me in and I was able to retreat for the night. Overall great staff and very nice room 」

「前台冷淡，入住時發現，浴室裡沐浴乳架整個掉落在浴缸裡，塑膠碎片四處飛濺，打電話告知櫃檯時，工作人員語氣冷漠，並提前掛我電話，令人非常無語。隔天下大雨，窗台邊踏腳板滲進雨水，地毯潮濕一片，一樣打電話告知櫃檯希望能送幾條毛巾給我們，讓地毯的水份暫時吸收，阻止繼續蔓延，口頭答應後當晚也沒有送來毛巾，幸好雨勢轉小，沒有釀成更嚴重的危機。住宿當中，房務整理後當天，發現床上的耳機不見，一樣打電話告訴前台，麻煩幫忙問一下房務是否有看到耳機，電話中答覆會再詢問並回電，直到退房也沒有任何消息。最後退房時，櫃檯人員一邊嚼著口香糖，一邊工作，完全不符合星級飯店的門面印象。 雖然飯店很美，房間小但是舒適，但是這樣的服務態度，令人失望，如果不講求溫暖溫度，尚可入住體驗周邊樹林湖泊的美好，但若有問題需要請飯店幫忙，則自求多福。 未來不會再入住喜來登系列飯店，以上為個人經驗分享，希望只是特例，運氣不好的我恰巧碰到。 」

「Excellent stay! Friendly and helpful staff. great amenities w/bar and cafe on sight. on sight parking affordable. comfy beds, very clean rooms. Stand out hotel in Chapel Hill」

「The hotel is very quiet,it has a small kitchen, and a big fridge.」

「We absolutely loved our stay at the Rizzo Center. It was clean and an amazing place for what we paid. Our king size suite had a kitchen/entry area, a living room, large bedroom, huge bathroom, and a very large balcony. We enjoyed the plush bathrobes and the guest pantry that offered us late night snacks, ice cream, and drinks. The breakfast buffet was high quality and included a wait staff at elegant plated tables. While I didn't enjoy the fitness center, it definitely offered a lot of options....