十大人氣羅薩內斯舊堡飯店推薦 | 羅薩內斯舊堡住宿訂房限時優惠 最低 NT$2,064 起

「good manner」

「免費機場接送 服務人員熱誠」

「I like it is close to downtown. But it has no view at my room. 」

「The hotel is not bad, location is great, but Very bad service at reception. They try to over charge you on things and take a long time both check in and check out. Tried to make a complaint to the front desk manager and he was not willing to even listen . 」

「Hotel located in pedestrian zone so it's impossible to park a car in front of the hotel which cause very inconvenient to carry luggages in and out. You need to move all the luggages by walking from abt 5-10 mins away. The entrance of road is under repair, make it more complicated. At night time, some people talking loudly even fighting at downstairs. Old town zone makes me feel the secrity isn't good. All facilities in toilet quite old but very reasonable price. 」

「给了我一个最旁边的房间，浴室没有热水，已经超过晚上12:00，也不愿意先给我换房间休息，前后花了超过一个小时才修理完毕，而且据说全酒店只有这一个房间热水出问题。工作人员表示，晚上只有一位工作人员，他要负责前台又要负责整间酒店所发生的所有事情根本没有帮手，效率非常差。第二天早上又是没有热水，洗手台都是冷水，后来淋浴才有热水。浴缸下水非常的慢。房间有蚊子还有小飞蛾。早餐面包机不能使用，只有吐司机。酒店看起来似乎装修好，但是內部人员管理非常需要改进。酒店除了人員口頭表示歉意，並未做出任何賠償以及補償的方式。」