Find hotels near Carol Downtown Mall, Punta Cana from NT$1,279

"We enjoyed the swim up pool "

"It was a partial ocean view, master suite room. Gorgeous hotel, room and aesthetic. Absolutely amazing staff at the pool/bar and entertainment. The only place that wasnt great was at the buffet. The staff at the buffet werent attentive. "

"Had to change hotel room first day as it was 4:30 pm and the room wasn't turned over yet , there was ainenance with a ladder obstructing my view when I got there, plus it had a very musty/moldy smell. Food on the palace side was not good but great on the adults only side. Drinks were just OK, except for the chocolate martinis which were great. No free shuttle to the front gate have to hire a taxi to drive you 5 minutes to the gate. Staff barely understood anything I asked in English. The safe in my second room didn't work. I had no wash cloths in the second room. Had no idea where to hang garment to use the steamer, property isn't very well lit on the beach side at night. I did like that security came and quieted the noisy spring break neighbors yelling and talking loud at 2 am. "

"Prior to transferring to our resort stayed here for one night…it was awesome had plenty of amenities close by and hotel was very clean! Cool lobbby area and wonderful breakfast. "

"Staff is outstanding! Find Maria in the buffet. She'll sing you a song and start your day off right! Crepes were delicious and there were decent options at the buffet for people that step outside the box."

"My recent stay at Serenade All Suites Adults Only Resort in Punta Cana was extremely disappointing and far below what was advertised on Expedia. From the moment we arrived, there were numerous issues with the property that significantly impacted our stay. First, there were serious problems with basic room utilities, including inconsistent running water and malfunctioning air conditioning. These are essential services that any hotel should provide, especially at a resort marketed as a luxury all-inclusive property. The lack of reliable water and AC created uncomfortable and at times unsanitary conditions in the room. Additionally, there were multiple safety and maintenance concerns throughout the property. For example, lounge chairs near the pool had exposed or broken metal that created a risk of injury. Elevators were frequently out of service in several buildings, which made navigating the property difficult and inconvenient. Service at the resort was also extremely poor. Requests for basic items or assistance were often ignored, and staff frequently failed to follow through when something was requested. On one occasion during lunch, a restaurant host noticed that we never received our drink order and assured us it would be brought out, but it never arrived. Unfortunately, this type of experience was common during the stay."

"Very cool "

"El hotel tiene dos nombre Probar arriba y Faranda abajo . Todo bien lo único que tienen que estar claro con el desayuno que incluye por qué nos dieron solo frutas, dos pedazos de pan y un café . Las chicas muy amables. "

"Not sure were to start, dirty livingroom furniture, bird droppings on kitchen chairs, broken jacuzzi, pool is being cleaned with house broom...so not that clean. Moldy daybed outside, tiles outside by the patio door all moldy, 3rd bedroom door was kept locked so no access, we didn't need the 3rd bedroom but still makes u wonder why they kept it locked up. No plumbing in the kitchen sink...and we were never told about this! Found out when we woke up one morning with water on the kitchen floor. The sink was hooked up with a flex pipe going into a big bucket underneath the sink and the pipe had fallen out of the bucket. Fly squat was stored with the kitchen utensils, coffee maker with no coffee pot, no can opener and the cherry on top of the sunday...found a huge cockroach under the kitchen sink while trying to reinstall the pipe in the bucket. Host was sympathetic to us with the issues but we never heard back from the owner...last message was that they were going to leave it in Expedia's hands when we asked for a partial refund as in order to salvage part of our vacation we were forced to find another location that was sanitary."