Villas in Caribbean

"By far the worst service I’ve ever received in any country at any hotel or resort. It says all inclusive and nothing was included except one terrible restaurant and a bunch of bad service. The rooms got cleaned once a day and we still had dirty blankets from the people that were there before us. Breakfast at the Atlantic was terrible every day, even though the food was made fresh it always seemed as if it was three or four days old. Booking any other restaurants was hell and high water due to overbooking and a poorly setup system. None of the outlets in my first room were getting power so I was moved on my second day to a room where the thermostat didn’t work. They expect you to pay for things like laundry service which should be included in the all inclusivity. Most of the public transportation will rip you off, they tell you one price at your hotel and another once they get you away from their boss so they can charge you more."

"A heads up about early morning construction would have been nice but other than that great time "

"Easy to have a fun family vacation"

"Everyone was very attentive, room service, room cleaning, all waiters either at the pool. Bar, buffet or Valet. They were all very nice! I will definitely come back!"

"As many have mentioned there are a lot of steps to reception. Upon making the hike the reception wasn’t very welcoming and made it clear three o’clock is the earliest check in time. The breakfast is extremely limited with coffee some fruit and cheap muffins. "

"Everything was great. From property to facilities to outstanding staff."

"Very courteous staff, great food! Little pricey but it was an amazing experience. Just a little side note ***additional charges of over 72$/day for resort fees. We didn’t realize and I am not thrilled about with Expedia."

"Spacious rooms. Very nice pool area with swim up bar. Loved visiting Renaissance Island and the flamingos every day! "

"This is the perfect place to stay in Old San Juan. It is in the middle of everything, and is beautiful and comfortable in every way. We especially loved having coffee each morning outside on the terrace over-looking the park. "