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"I loved my room .. i was on the 20th floor .. great view of the beach and ocean.. and the city view also.. we will be coming back .. it's a must.. "

"Great place to stay. Hotel staff was fantastic. Facility was remarkable. Beach was amazing."

"We stayed here as a family of four with kids ages 17 and 13, and overall had a great experience. The property is impressive, several pools, and plenty of dining options. While there were lines at times, they were very manageable (usually 10 to 20 minutes). We only made one reservation during our stay, for the hibachi at Zen, and had no trouble eating well otherwise. The only disappointing meal we had was at Ipanema. The staff was very friendly which really enhanced our stay. Our room was amazing, clean and comfortable The main downside was pool and beach seating. If you don’t get towels and secure chairs by around 8:30-9:00am, it can be tough to find a spot later. Bring cash. Tips are welcomed and clearly appreciated by the staff, and it seems to be an important part of their income. Overall, this is an excellent resort, especially for families with teens"

"We had an overall pleasant experience. The pool area is very nice and well-maintained, and the food was okay with a decent selection. The staff were generally good, and despite some maintenance issues around the property, they were very helpful and responsive whenever we needed assistance. Housekeeping did a great job—our room was kept clean, and the cleaners always made sure we had everything we needed, including bottled water. Overall, a comfortable stay with friendly and accommodating staff."

"Staff was great"

"The room was very clean and the staff were cordial and helpful "

"Excellent Customer service.Excellent food."

"Very nice hotel and view!!"

"Room was great and all the staff were very friendly snd helpful. We all loved the beach, water park with slides and all the pools. The restaurants were great! Marcus, Sugar Factory, Cinko and all the pool side food choices were great! We can't wait to go back. "