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杜萊克里斯托夫飯店的評分

3 out of 5
杜萊克里斯托夫飯店
Rue 24 B, Cap-Haitien

評論

7.4

不錯哦

10 分，有夠讚；181 則評論中有 58 則" "
8 分，不錯哦；181 則評論中有 56 則" "
6 分，一般般；181 則評論中有 34 則" "
4 分，不太好；181 則評論中有 18 則" "
2 分，很糟糕；181 則評論中有 15 則" "

8.0/10

整潔度

8.0/10

員工素質

7.4/10

設施服務

7.4/10

住宿環境和硬體

7.8/10

環保程度

評論

4/10 不太好

Lauture

不喜歡：整潔度、員工素質和住宿環境和硬體
No Air conditioning, room very hot, muskitos, staff was not available when needed. No breakfast was ready until I left the hotel at 9.30 Am. The room was flooded during heavy rain. I was charged $224 for the night.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Fritz

於 2024 年 3 月住了 1 晚

8/10 不錯哦

Davidson

喜歡：整潔度、員工素質和住宿環境和硬體
Clients should be aware that there are some basic stuff like potable water in quantity that is not available. But overall the service was good. Highly recommended.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Suze

家庭旅遊
喜歡：整潔度和住宿環境和硬體
I really like the safety, the breakfast menu and the server staff . But, the customer service needs to be rethought.
於 2024 年 2 月住了 3 晚

2/10 很糟糕

Androny

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Jeannette

喜歡：整潔度、員工素質和住宿環境和硬體
Garden , goid Breafast
於 2024 年 3 月住了 1 晚

6/10 一般般

jean pierre

喜歡：員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Alex

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚

8/10 不錯哦

Marie

家庭旅遊
Good
於 2024 年 2 月住了 7 晚

4/10 不太好

GUYLLIANO

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和設施服務
The room was full of mosquitoes because the balcony door was left open. Even though we left the AC on very low, the mosquitoes did not leave room. The room also smell stuffy.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Corry

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 4 晚

8/10 不錯哦

Corry

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 4 晚

6/10 一般般

Reynalden

家庭旅遊
喜歡：整潔度、員工素質和設施服務
This hotel is a very nice historic place, the staff is very friendly except the owner of the place who doesn't even greet her guests whole she's always around. Food choice is very limited. Rooms are clean but they don't offer iron and microwave.my room was just next to a canal and the smell was very disturbing. Our last night was crazy it rained the whole night when we wake up in the morning the room was flooded I'm glad we left early that day because this was insane
於 2023 年 12 月住了 4 晚

10/10 有夠讚

Jeremie，Laval

於 2023 年 12 月住了 1 晚

2/10 很糟糕

Falonne

喜歡：整潔度、員工素質和住宿環境和硬體
The people
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Fritz

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Wesley

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Only one personel was qualified .. her Name Is Carmelle
於 2023 年 8 月住了 4 晚

4/10 不太好

Shneiderson

商務旅客
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
Bea 於 2023年6月25日回覆
Mr CelestinWe apologize for inconvenience you have encountered.Please let us know so we can do better next time.Thank you

8/10 不錯哦

Youseline

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 1 晚

8/10 不錯哦

MOISE

商務旅客, 團體旅遊
喜歡：整潔度和員工素質
It’s a nice place
於 2023 年 5 月住了 7 晚

8/10 不錯哦

Godofredo Jr，petion ville

商務旅客, 團體旅遊
喜歡：整潔度和員工素質
I like the the attitude of the staffs. I don’t like the electricity service
於 2023 年 5 月住了 2 晚
Bea 於 2023年6月25日回覆
Thank you for your feedback!Unfortunately the electricity issue is due to the gas shortage and the electricity company. We hope to resolve this matter soon.

10/10 有夠讚

Marie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel is beautiful & huge and it base on historic, the pool is nice breakfast is great I wouldn’t even talk bout the staff they’re awesome specially for camela in the front desk she’s a sweetheart I have nothing bad to say bout the hotel it was my husband first trip to Haiti and he enjoyed his self 10/10
於 2023 年 4 月住了 7 晚

2/10 很糟糕

Robeans

不喜歡：整潔度和員工素質
I had a bad time, I didn't get hot water to take a bath, the wholesale service was not good for me
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Davina

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Daphney

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Good: I like the hotel very cozy and some of the staff were excellent specially the cleaning team Rocked. Good food opportunities: lunch or dinner are little expensive. We felt like we were spending more than the States. We can here all the noise’s from outside and other guests’ room. Other than that our stay was nice.
於 2023 年 2 月住了 5 晚

10/10 有夠讚

Adler

喜歡：整潔度、員工素質和住宿環境和硬體
One of Cap-Haitien Best Hotel
Great Stay for a quick trip to Cap-Haitien. Love the decoration and the service.
於 2023 年 2 月住了 4 晚

8/10 不錯哦

Gracia

That was ok just more work on de electricity
於 2023 年 2 月住了 3 晚

10/10 有夠讚

Luc

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Nice place to stay for vacation.

4/10 不太好

Harris

團體旅遊
喜歡：設施服務
不喜歡：員工素質
Likes: Conveniently located close to the strip of restaurants and bars. It has a restaurant and bar on premise. Free complimentary breakfast. Also the garden, grounds and pool area is nice. Dislikes: TOO MANY TO WRITE THEM ALL. Customer service is poor. There should be someone Bi-lingual working at the front desk at all times. Simple asks like borrowing an iron to iron clothes or a cup of ice seemed like an inconvenience when asked for. My Stay was for 6 nights but I checked out after 5 nights due to my experience. The sink was stopped up from the entire 5 nights even though I made many requests to have It unstopped. It took asking 4 different staffers and over 1 hour for someone to come to clean the pool that had a lot of debris and pollen in it while there is staff in plain sight standing around doing nothing. With this hotel It’s like if the person is hired to do one specific thing that is all they are going to do. I went to the lady at the front desk for a bottle of water because the bar was closed or closing. She left the front desk to find someone who works at the bar area to get me water when the bar was just a few feet away from her. There were so many other instances like this. I don’t normally write reviews like this but I am hoping that the management will see this and make some changes for a better customer experience.
Bea 於 2023年1月17日回覆
Dear valued customer,We thank you for your feedback and apologize for the inconvenience. We will share your review with the staff so we can ameliorate our services.

6/10 一般般

Harris

不喜歡：員工素質

8/10 不錯哦

Geordanie

6/10 一般般

Ronald

10/10 有夠讚

Luc

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was perfect with the "Hotel Roi Christophe". The staff was helpful, friendly and knowledgeable.
於 2022 年 11 月住了 3 晚

10/10 有夠讚

Edy

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 3 晚

10/10 有夠讚

Edy

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It's safe
於 2022 年 9 月住了 5 晚

8/10 不錯哦

Osny，Pompano beach

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Thanks it was great experience they take care of us good
於 2022 年 9 月住了 2 晚

2/10 很糟糕

Marceau

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Room was not convenient. There was no blind on the doors. no a/c, no water. Lights reflect inside the room and disturb me to sleep. It was a very bad experience for me.
於 2022 年 9 月住了 3 晚

10/10 有夠讚

Sean

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great oasis near the center of Cap Haitien. Staff goes above and beyond to make guests comfortable. We were there during a severe shortage of gas and numerous demonstrations. Somehow they kept the generator going most of the time (off in the afternoon). Owner was even able to find some cash for us, as ATMs and banks were not working. Safe and comfortable during a difficult time for Haiti. Would recommend!
於 2022 年 8 月住了 4 晚

2/10 很糟糕

Remy

不喜歡：設施服務和住宿環境和硬體
The restaurant staff was very friendly but the maintenance is less than zero,every day there is no electricity from 3am until 7 am .
於 2022 年 8 月住了 4 晚

10/10 有夠讚

Barbara

商務旅客
喜歡：住宿環境和硬體
於 2022 年 8 月住了 2 晚

10/10 有夠讚

Virginie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Feels like home! Very clean, and professional, friendly staff.
於 2022 年 6 月住了 15 晚

10/10 有夠讚

Leyna

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I loved the placed.
於 2022 年 6 月住了 3 晚

10/10 有夠讚

Falonne

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
People nice
於 2022 年 5 月住了 1 晚

2/10 很糟糕

Jerry

家庭旅遊
喜歡：員工素質
Room service is ok, but the security check is very poor No one question you about your room number or anything else just opened the gate and drove in Need a lot of changes
於 2022 年 5 月住了 5 晚

10/10 有夠讚

John

於 2022 年 4 月住了 1 晚

8/10 不錯哦

Walkens，Summerville

喜歡：員工素質
不喜歡：住宿環境和硬體
Trees
於 2022 年 4 月住了 1 晚

2/10 很糟糕

Josey

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
I'm don't like the room to small and no elevator
於 2022 年 3 月住了 4 晚

10/10 有夠讚

Gregory，Wellington

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
In the heart of the city, near the boulevard where you can find many restaurants and bars!!
於 2022 年 3 月住了 3 晚

4/10 不太好

Hazel

喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
The room that was supposed to be an executive class type room was no more than a "regular" mattress (1) and not even a Queen size nor the king bed I was supposed to have. The shower was broken tile with stained mildewy prints and mold stains on the ceiling and wall of the bathroom; mosquitos we all over and biting because of the moisture in the bathroom; loud music was played into the night! The staff that served us breakfast each morning was "excellent"...the one thing that made the trip bearable! Otherwise I felt the value was way overpriced for what was given; my room should have cost 50.00 at the most for the condition of the room; continued blackouts of electricity, door knob to bathroom came off and no one came to repair it, cold shower water for most days! All of these things affected my enjoyment of the trip; only the service of staff for breakfast and cleaning the room was excellent; otherwise not very friendly or customer service oriented
於 2022 年 2 月住了 10 晚

4/10 不太好

Tina

喜歡：整潔度
不喜歡：設施服務和住宿環境和硬體
於 2022 年 1 月住了 4 晚