Is Palmar Beach Resort and Spa Riviera Maya All-Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Self parking is free at this property.

What time is check-in at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Palmar Beach Resort and Spa Riviera Maya All-Inclusive?

Yes, the property is all-inclusive. Activities include kayaking, tennis, volleyball, and more.

Palmar Beach Resort and Spa Riviera Maya All-Inclusive Reviews, Deals & Photos 2025

Q: Does Palmar Beach Resort and Spa Riviera Maya All-Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Q: Where is Palmar Beach Resort and Spa Riviera Maya All-Inclusive located?

Located in Puerto Morelos, this beachfront property is in a national park, just steps from Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.8 mi (2.9 km) away.

10/10 Excellent

Franz

2025/7/6

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was awesome and the cuisine was incredible, kudos to the chefs and the staff

Stayed 3 nights in Jul 2025

10/10 Excellent

alejandra

2025/8/5

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love it!

Stayed 5 nights in Jul 2025

10/10 Excellent

Jorge De la

2025/7/14

Liked: Cleanliness, amenities, property conditions & facilities

The view and pools

Stayed 7 nights in Jul 2025

10/10 Excellent

Roya

2025/7/25

Liked: Cleanliness, staff & service, property conditions & facilities

Very good

Stayed 6 nights in Jul 2025

6/10 Okay

stephanie

2025/8/2

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Only 1 restaurant open for breakfast same food every day only 1 restaurant open for lunch same food every day and only one restaurant open for dinner different style of cuisine daily they do offer Pizza most days not all days from Al Forno pizza which is very good. No beach access at all what is left of the beach that’s not destroyed is covered in seaweed they also have a lot of construction going on I was told 20 percent occupancy was there during our stay I tried to book a salon experience they were closed also.The room was cleaned daily and staff was very friendly. Would I return not likely

Stayed 4 nights in Jul 2025

10/10 Excellent

Tammy

2025/2/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Many dining options, and many pools and activities to do.

Stayed 6 nights in Feb 2025

2/10 Terrible

Anil

2025/7/16

Disliked: Cleanliness, staff & service, property conditions & facilities

Seaweed smell is terrible. No activities/shows in the resort. Limited food options. Buffet is not open. No beach available. Beach is full of seaweed and whole resort smells bad. Can't sit in the balcony because of smell. Very bad resort. Not all restaurants are open everyday. Lobby is empty.

Stayed 7 nights in Jul 2025

10/10 Excellent

Brittany Terri

2025/4/17

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lots of pools.

Stayed 5 nights in Feb 2025

8/10 Good

Erik

2025/2/12

Liked: Cleanliness, staff & service, property conditions & facilities

The staff is very friendly and attentive. The food quality is very good.

Stayed 4 nights in Feb 2025

10/10 Excellent

Jazzmin

2024/10/8

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had an amazing time, definitely would stay again

Stayed 3 nights in Oct 2024

10/10 Excellent

Adele

2024/11/20

Liked: Cleanliness, staff & service, amenities

Property was lovely will visit again.

Stayed 5 nights in Aug 2024

10/10 Excellent

Jill

2025/2/8

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We especially loved the waiters in the Spanish restaurant Cruz, Santiago, Angel made us feel spoiled! The pool bars were wonderful and the rooms were big!

Stayed 7 nights in Feb 2025

4/10 Poor

Mohammad Mustafa

2025/7/23

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The beaches were completely unusable. I had planned a beach resort vacation for my son and partner, only to arrive and find the entire beach closed due to excessive seaweed and a pervasive, unpleasant smell throughout the property. The facilities are definitely not as nice as advertised. It’s a quiet place—mainly because there were very few guests. On the positive side, the restaurant staff were exceptionally polite and friendly, and the spa was excellent. However, dealing with management was a completely different experience. They were unreasonably strict and unwilling to listen to any concerns. I had to check out after just a few days due to the overwhelming seaweed odor and lack of beach access, but they refused to acknowledge or find a reasonable middle ground due to my early check out.

Stayed 7 nights in Jul 2025

10/10 Excellent

Melina

2025/3/24

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our very first family vacation with our 2 kids. Everything was amazing. The food at every restaurant was incredible, the staff were all amazing. The waiter Alma was our favorite, she was always brining drinks, telling us about Mexico. The property was clean, the kids side pool does need to be renovated but our kids were in there for hours every day. Highly recommend!!!

Stayed 7 nights in Mar 2025

6/10 Okay

Jennifer

2025/4/18

Liked: Cleanliness

Disliked: Amenities

Stayed 7 nights in Mar 2025

10/10 Excellent

Amy

2024/12/4

Liked: Cleanliness, amenities

Excellent service, food and very clean!! Will return!

Stayed 5 nights in Nov 2024

6/10 Okay

Giovanni

2025/1/21

Liked: Staff & service

Small No hot water Service was very good

Stayed 6 nights in Jan 2025

10/10 Excellent

Marisol

2024/7/18

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love this place ❤️

Stayed 7 nights in Jul 2024

6/10 Okay

Samandeep Singh

2025/3/30

Liked: Staff & service

Beach is not clear water and lots of weeds in the water and not any entertainment in the night.

Stayed 7 nights in Mar 2025

10/10 Excellent

Linda Nayely

2024/9/1

Liked: Cleanliness, staff & service, property conditions & facilities

We loved how everyone was lovely and helpful. The staff here were excellent and satisfied with the experience overall. We would love to stay here for our next trip!!

Stayed 6 nights in Aug 2024

10/10 Excellent

Md

2024/8/16

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like this property and service is good, but they need to Focus on Food menu

Stayed 3 nights in Aug 2024

2/10 Terrible

Shari

2025/8/9

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

I would not recommend staying here! Went for a quick family getaway for a week before all the hustle & bustle of the school year. HUGE MISTAKE 😳. First, the hotel is not listed in google maps so our driver had to circle several times in order to even find the property. The property has no signage anywhere so once you’ve arrived you don’t even know you’ve arrived. We then pull up to the lackluster entrance of the resort(if you want to call it that). We stepped out of our black car onto maybe Gilligan’s Island, that may be a compliment actually. You are greeted with the horrendous smell of sewage. No bellhop, no welcome drink just FUNK!!! Our kids immediately looked at us and was like y'all got scammed didn’t y’all. We were mortified. The smell, the lack of proper greeting. Our room wasn’t ready, which for the life of me I couldn’t understand because it seemed as if we were the only people on the “resort”. There is so much more to write about this place, but I’m getting worked up again just thinking about it! Save your money… I wouldn’t even accept a free vacation from this place. Do better. You all should not be open for business. I will say the staff was apologetic & sympathized with us.

Stayed 3 nights in Aug 2025

6/10 Okay

Bruce

2025/1/27

Liked: Cleanliness, staff & service, property conditions & facilities

Food in buffet was great. If your were not at an a la carte first wave between 5:30-6:00 you are waiting an hour and half plus to get a table. Also they have a restaurant at the beachside of the resort which serves fresh pizza, it is the best part. Rooms were always cleaned This place is Definitely meant for families. No partying going on

Stayed 7 nights in Dec 2024

10/10 Excellent

Ananda Ravi

2024/12/2

Liked: Cleanliness, staff & service, property conditions & facilities

I believe the new management - Taffer

Stayed 4 nights in Nov 2024

10/10 Excellent

Daisy

2024/10/13

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 3 nights in Oct 2024

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