加拿大 - 新英格蘭希爾頓飯店住宿訂房

「I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and...

「Excellent location for any Fenway Park adventures. Lots of local restaurants and convenient for many other sites. Excellent front desk staff. Rugs could use to be cleaned or replaced - the one in our room look shabby. One of three elevators was out-of-service causing long waits and crowded rides. I would definitely consider the property again if staying in Boston.」

「The quilts are not soft enough. When I turn on the bed, the sound of the quilts comes. The door of the room hits the closet door and the bathroom door. Bad design.👎 Generally it is a good hotel.」

「好」