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"Nice hotel, basic rooms"

"Pool was lovely, and the room size was great. Breakfast was pretty poor with most of the food cold. The toaster was also broken. Small fridge in the room was a nice touch although never really got cold enough to cool drinks. Tv was broken and kept turning off after 2/5 mins."

"Everyone was super friendly, absolutely perfect for dogs. Everyone appeared to have treats on them. Places for dog to run around safely. Beds were comfortable and rooms dark, slept well. Food great, spa lovely and clean. Massages were amazing. We went for our minimoon and only the weather would be made it better. "

"A great king size bed comfy, also a good TV in the room too. Breakfast was a buffet style with a very good choice."

"Clean, well-equipped room with balcony and countryside views, friendly staff, lovely breakfast and fantastic pool and spa facilities. This was our second visit to Hatherley Manor and they maintained a consistently high standard of service on both occasions. One of the nicest hotel experiences we’ve had."

"Clean n cosy room. Staff were super friendly and helpful. Had a manicure after breakfast and went for a walk in the town afterwards which was lovely too. "

"Our stay was excellent made all the better by Bill Ramsey who made it special for us."

"Very nice all round with an amazing breakfast"

"Don’t come if you’re a family. Came last night and the restaurant doesn’t cater for children. Paid for a meal which my daughter couldn’t eat as it was over seasoned for adults then got asked for a tip. Then left our swimming stuff in the room by mistake came back to collect but as ‘after three’ apparently no one in the hotel can access the area or tell me if it’s been found. Poor communication and no attempt to assist from the staff. Be aware the pool and spa are extra with limited access time for children. Clearly focused on trying to be a ‘boutique’ Spa hotel and is in no way family focused. "