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Reviews of The Star Inn

3 out of 5
The Star Inn
Clevedon Road, Clevedon, England

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 49 reviews" "
Rating 8 - Good. 12 out of 49 reviews" "
Rating 6 - Okay. 8 out of 49 reviews" "
Rating 4 - Poor. 6 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lee

Stayed 1 night in Jan 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Star Hotel
Great place to stay, helpful hosts who keep regular contact during the arrival stage. Comfy clean room, adequatley heated and tea, coffee kettle included. Food servered downstairs Wed-Sun ... luckily we stayed the Wednesday because the food was excellent.
Stayed 3 nights in Oct 2023

2/10 Terrible

James

Stayed 1 night in Oct 2023

8/10 Good

Marc

Stayed 1 night in Oct 2023

2/10 Terrible

Kim

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sent instructions after booking. I arrived in the dark to unlit car park and garden. Had to walk in the pitch black to find a key lock. This was half broken and difficult to input a code for the key. The key to the room didn’t work properly so spent 5 minutes trying to open the door. Room 3 smelt terrible as windows were left open with extractor fan from kitchen just outside with strong smell of grease. The carpet covered in stains, bathroom awkward and shower tiny. Bed very uncomfortable. Went for dinner in the pub which was almost empty. Food not great quality. No facility for breakfast. Not welcoming at all. Never want to return.

10/10 Excellent

Richard

Stayed 1 night in Sep 2023

4/10 Poor

Paul

Stayed 1 night in Sep 2023

8/10 Good

Robert

Stayed 2 nights in Sep 2023

6/10 Okay

Tracy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wasn’t told the pub was shut. Had to order take out. Pillows were uncomfortable woke up with a bad neck
Stayed 1 night in Sep 2023

4/10 Poor

Kieran

Stayed 1 night in Sep 2023

8/10 Good

Liz

Stayed 1 night in Sep 2023

4/10 Poor

James

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
It’s a simple straightforward inn. And on initial arrival it ticked the boxes. But the longer we stayed the worse it got. The windows were full of spiders webs, there were dead insects like ear wigs by the rug next to the kettle table. But the thing that’s done it for me I moved the single bed to the wall to create a gap next to the double bed for a broken travel cot supplied by the inn and when I moved the bed appeared a baggie and what’s clearly a piece of paper rolled up to sniff the contents. Not a prude, I know this stuff happens but when I’ve got my wife and newborn in there and the rooms not even been cleaned to a level that a used bag of drugs has been cleaned up, pretty disgusting to be honest. Just glad my child isn’t crawling around yet! Staff seem friendly and easy check in, but that’s all that it’s got going for it.
Stayed 1 night in Sep 2023

6/10 Okay

Clair

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, spacious comfy room with water, kettle and iron provided. Also big TV. The only thing that didn’t work for me was the traffic noise as the room was facing the main road and the music from the pub downstairs although that did stop just before 10am. Staff were friendly and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and atmosphere great staff
Stayed 1 night in Sep 2023

4/10 Poor

Euan

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Great stay
Stayed 1 night in Sep 2023

6/10 Okay

Glenn

Business traveler
Liked: Cleanliness, room comfort
Ok for price.
Key safe access no problem, clean and spacious room. Situated at the front of the property above the main road, traffic noise was horrendous. Hot weather (for a change) room was like an oven. Room was not serviced during 5 day stay. Pub shut on Monday evening and also Tuesday but I could be wrong.
Stayed 4 nights in Sep 2023

10/10 Excellent

Mark

Stayed 1 night in Sep 2023

6/10 Okay

Richard

Stayed 2 nights in Sep 2023

6/10 Okay

Marco

Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Jamie

Stayed 5 nights in Aug 2023

10/10 Excellent

Lucinda

Stayed 1 night in Aug 2023

10/10 Excellent

Neeve

Stayed 1 night in Aug 2023

4/10 Poor

Paul

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Bar shut Monday through till Thursday. Nobody around. Room was like a grand spare room and the bed was terrible didn't get any sleep. It was cheap but I've stayed in cheaper and had much better. Stains all over the carpet and a wall with bare plaster on the way up. Disappointing, the pictures made it look so much nicer.
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A looking pub, key pickup straightforward, large car park,room and bed clean and comfortable.
Stayed 1 night in Aug 2023

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and owners. Food was good.not long open and an ongoing project. deff stop again as good spot for getting into Bristol without paying Bristol prices.
Stayed 1 night in Aug 2023

8/10 Good

Mithun

Stayed 4 nights in Jul 2023

8/10 Good

M

Stayed 1 night in Jul 2023

10/10 Excellent

Donovan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and pub
Really enjoyed my one night stay at the Star Inn. Fantastic staff, great pub and enjoyable dinner. Room was spotless - thanks - and would happily stay here again. Good value overall.
Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Stayed 1 night in Jul 2023

4/10 Poor

Kevin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place has potential, but I think we were unlucky with the room we were allocated. Room 3 overlooks the extractor fans so there was a strong smell of cooking. The bed was probably the worst we have ever slept in. You could feel every spring in the mattress. We skipped using the shower as the cubicle was so small.
Stayed 1 night in Jul 2023

10/10 Excellent

Antony

Stayed 6 nights in Jul 2023

8/10 Good

Caroline

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Vasanthakumar

Everything convenient. No chair to sit in the room.
Stayed 1 night in Jul 2023

8/10 Good

Glynn

Stayed 2 nights in Jul 2023

8/10 Good

James

Stayed 1 night in Jul 2023
Response from Lorynne on 2023/7/11
Thank you!

6/10 Okay

Russell

Stayed 1 night in Jun 2023
Response from Elle on 2023/7/2
Hi Russel. Thank you for your review. We aren’t accustomed to receiving such a low rating. Please could you share with us where you had problems so that we may be able to take action to resolve these for future guests. Many thanks!

8/10 Good

Tracey

Stayed 1 night in Jun 2023
Response from Elle on 2023/7/2
Thank you Tracey. Please do share with us where we might make improvements. X

8/10 Good

Lisa

Stayed 1 night in Jun 2023
Response from Elle on 2023/7/2
Thank you Lisa. Please do share with us where we might make improvements. X

10/10 Excellent

Karen

Stayed 1 night in Jun 2023
Response from Elle on 2023/7/2
Thank you Karen xx

10/10 Excellent

Simon

Liked: Property conditions & facilities
The star covered all bases, spotless, and great facilities, well stocked bathroom, comfy bed, hair dryer, iron/board, tea/coffee, it was a really pleasant stay and wouldn’t hesitate to stay again and would recommend it to others.
Stayed 1 night in Jun 2023
Response from Elle on 2023/7/2
Thank you so much Simon. We appreciate you so much! X

8/10 Good

johnathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The property is being done up, so don’t let it deter you. The room was very clean and tidy, the owners and staff very nice and polite. The food was fantastic.
Stayed 1 night in Jun 2023
Response from Lorynne on 2023/6/12
Thank you Johnathan. We appreciate your lovely review! We hope to see you again.

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not fault
Could not fault this as a place to stay.. Host was amazing . Will deffo stay again if Cold play were in town LOL!!
Stayed 1 night in Jun 2023
Response from Elle on 2023/7/2
Thank you Mark. We so appreciate your feedback. X

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Owners were very welcoming, room was larger than we were expecting. Overall a good stay & we would use again.
Stayed 1 night in Jun 2023
Response from Lorynne on 2023/6/12
Thank you Richard. We appreciate your review. Please come see us again!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful staff, very clean room enjoyable stay
Stayed 1 night in Jun 2023
Response from Lorynne on 2023/6/2
Thank you so much Rebecca. It was a pleasure having you to stay. Hope to see you again soon. X

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une nuit
Arrêt pour une nuit. Nous étions 3,chambre propre et spacieuse. Lit propre et confortable. Bouilloire avec café, thé,lait et petits biscuits. Endroit agréable.Nous recommandons sans problème.
Stayed 1 night in Aug 2023

6/10 Okay

Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Net nieuw of verbouwd hotel. Bij aankomst zat er personeel te roken, maar er kon geen groet vanaf. Beddengoed had veel te veel wasmiddel en er stonden overal extreem geurende geurstokjes , echt met hoofdpijn wordt je wakker. En het was warm, Maar met raam open kan niet, dan lijkt het net een snelweg. Het heeft zeker potentie, maar is maar half opgeknapt waardoor het het net niet is
Stayed 1 night in Jun 2023
Response from Lorynne on 2023/6/12
I have no idea where you stayed. Room has no smelling sticks, windows open wide into country road. No staff smoking, we didn’t even see you. You were absolutely vile guests: you vomited all over the bathroom, left faeces all over the toilet. You stomped Doritos into our beige carpets and left an absolutely disgraceful mess. You should be ashamed. And then leaving us a review like this because you knew exactly what you had done. I would never ever have you come stay again. We had to close our room off for the night because of the vile mess you left behind. Absolutely disgusting little pigs.