Find hotels near Bounce House, Williamsburg from NT$2,455

"This experience fell far below the standard that was advertised and expected. First, I scheduled a timeshare presentation and paid the required $49 fee. After confirming my slot, your team canceled it, stating the time was no longer available, yet my payment has not been refunded. This is unacceptable, as the cancellation was not initiated by me. Second, one of the main reasons I booked this unit was for the in-room jacuzzi tub. However, the hot water only filled about one-quarter of the tub before turning cold. Maintenance confirmed the unit has only a 50-gallon water heater, making it impossible to use the tub alongside basic needs like showering or washing dishes. This rendered a key advertised amenity unusable and forced us to ration hot water, which is unreasonable for a paid stay. Additionally, the unit was not properly cleaned upon arrival. We found dirty silverware, a moldy sandwich left in the microwave, hair throughout the unit including the bathtub, and floors that were visibly dirty and not vacuumed. These conditions are unacceptable and clearly indicate poor cleaning standards. The shared amenities were also disappointing, as the pool and hot tub were consistently overcrowded, often wall-to-wall with guests, making them difficult to enjoy. Finally, I made multiple attempts to contact management and received no response or follow-up."

"The people were very friendly and the lobby looked pretty. However upon entering We were hit with an aroma. We weren't sure if someone was cooking or if it was incense but it was overpowering in the lobby. Not good if you are super sensitive to fragrance. The room was okay-ish. It's like they tried to do a 10-second tidy in their remodel. Example: there was a new bowl in the bathroom but it was wobbly and not installed properly. The paint was chipping in the bedroom. And the bathroom was meh. Like it was painted but the tub was sort of mildewy. Pretty sure we were hearing a train out the window."

"Everything was awesome"

"Room was nice and clean. Staff was very nice, friendly and professional. Breakfast was amazing and for the first time my kids had breakfast at the hotel. Location was amazing as well . Definitely recommend it. "

"We booked a suite with a separate bedroom that had two beds and specifically mentioned a deep soaking tub. It is not a deep soaking tub but a standard hotel bathtub. I even mentioned the “deep soaking tub” to the woman checking me in. Since I booked a room with a tub she asked if I needed the tub or it wasn’t a big deal. And I told her I booked that suite for that reason. The ice machine on the 2nd and 3rd floor didn’t work for our entire stay. Staff told me they didn’t know when it was being fixed. By the last day the ice machine on the first floor also stopped working. We could not get our laptop to connect to WiFi and I did speak with someone at the front desk who was not helpful at all. Had no idea why it wouldn’t work and didn’t even offer to give me tech support phone number. Just said “I don’t know why it won’t connect”. The room was clean. The shower was very hot. The breakfast left a LOT to be desired. But the maintenance and cleaning by staff around the hotel were always friendly. Maybe they should let some of those people work at the front desk. The location is very close to many restaurants and shops. It wasn’t an awful experience. But I would not choose to stay at this location again when in the area. "

"Great rooms for a good price. Staff was awesome. And great location with many things in walking distance. "

"Nice breakfast and staff was amazing "

"Not clean. Needed a good vacuuming. Could be a nice property. Just needs some attention. "

"The rooms were clean, and the layout of the resort is really nice. The front desk staff and concierge have excellent customer service skills. We ran into a situation at the resort that left my family with no water pressure which became an inconvenience for approximately 12 hours. Overall, I would recommend."