"Really neat old hotel with a lot of history. The spa area was really nice and rooms were clean. There wasn’t much interaction with staff. There were people staying there just didn’t seem like the service was the priority. On our second morning it was really odd they couldn’t seat us for breakfast at 7:45 and we had to wait. This made us late for our driver to leave for the day. Overall it was just ok."
"This was an amazing stay. The room was immaculate and clean. All amenities were in perfect working order. The food was top tier. The bus stop was right next to the building. I highly recommend checking it out if you plan on visiting Hakone."
"The private outdoor onsen was great . But the rooms were kind of old and some of the closets were stuffed with irrelevant things that look dirty. Some of the staff were not attentive or not capable."
"It is an excellent hotel located a bit outside the center. Beautiful clean rooms with ocean views. Beds are comfortable. Free parking. Self check in. Make sure to follow the pre-check in."
"If you're seeking a quiet, peaceful getaway then Soki Atami is just the place with a lovely accommodating staff and meals that can't be missed. Breakfast is included but do consider trying dinner at least once. One caveat is its location. It is high on the hill so if you want to explore Atami don't expect to walk easily around town, though transportation is very convenient and easy.
I look forward to returning again someday."