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"Breakfast didn't start until after we needed to leave. As we had paid for breakfast they kindly put something together for us to take to the airport."

"Convenient location clean room"

"Always my first choice. Lovely room & staff who really want to please."

"Perfect"

"My stay itself was great - the third time I’ve stayed at this hotel, and the location, vibe, rooms and staff have been great. However, my opinion of the hotel has gone downhill since I asked them to return to me a water bottle I’d left in the room and they asked for £20 for the service! (Which would cost c£5 through Royal Mail. Even adding a small amount for packaging, they are clearly profiteering rather than looking after guests). I then asked if they could keep it for me until I return to London and they said they could not, and my only option was to pay the £20. I’ve gone from loving this hotel, and it being my ‘go-to’ for London trips, to feeling ripped off by then. Oh, and by the way, I also paid the optional £8 service charge when I checked out as the team had been lovely - how can they take this money then look to profit from guests misadventure. Rant over. "

"Staff were helpful. Room was clean and good size for over night . Iseal location for local bus to terminal. "

"Nice sized room."

"Great layover location at Heathrow. Convenient access to all terminals and good food available. Quite clean and excellent service. "

"Don’t have any breakfast but good sized room in quirky building. Would stay again. "