Castles in Apache County

"Good value hotel"

"Other thrn being loud air was fine. Desk clerk was very very nice and accommodating. Views awesome!!"

"No issues. Very nice staff "

"Bathroom was dirty and didn’t have a bathroom mat and only one bath towel for two people "

"Enjoyed a clean room and ample breakfast. "

"goo breakfast selection"

"Because of terrible communication from the lady handling check in, we were led to believe there was no heat in the hotel “because it’s between seasons”. Our room was 61°. When I returned to the desk to ask for additional blankets, I could hear other sections of the property did have heat so I requested another room. Why wasn’t this offered in the first place? I waited about 15-20 minutes both times I approached the desk. No apology, no offer of assistance, just a smirk. The lady at check out was more polite and did apologize for the situation. She said the lack of heat was from a burst pipe. I will say once we were in a room with heat, it was clean and the beds were comfortable. "

"The staff of El Rancho were amazingly kind and helpful. I had no idea that a hotel/motel like this existed. For anyone who loves old movies, this is a must see! I could not have been more pleased to have spent the night. The decor, the autographed photos, the memorabilia were a welcome reprieve from the road. "

"Staff were all super friendly. Having a restaurant in the hotel was excellent for dinner given the limited options in the town. Gift shop inside was also very good. We were traveling with our dog also. Definitely recommend staying here. "