Friendly reception, but they don't change bedsheet
They didn't change the bedsheet! When we arrived the room, we found out there were some makeup dirties (the girls make foundation and lip balm) on the bedsheet, we called the reception but been told that room service is closed. Second day, after the cleaning, we found the bedsheet was still the same one...
But the reception is very friendly and made us feel great. Hope they will improve the cleaning.
Room is clean and tidy, but the hotel location may be a little bit far away
Chi Chung
於 2019 年 8 月住了 3 晚
2/10 很糟糕
eric
親子旅遊
2024年4月24日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is far from a good value for the money. The hotel is so outdated and needs major face lift. The location is far from the city center and you need to take the #1 or #17 tram to get to the city center. The tram station is about 5 to 10 minutes walking distance. The hotel claims that it is a 4 star hotel but it doesn't even provide free slippers. They want you to pay for every little thing that a 4 star hotel would provide for free. Yet, the lobby and the rooms left so much to be desired of a 4 star hotel. The breakfast is simple and blant and lack of seletion.
eric
10/10 有夠讚
Catherine
2024年4月24日
喜歡:整潔度、員工素質和住宿環境和硬體
The staff was very courteous and friendly. The hotel is close to Heathrow making early morning drop off easy.
Catherine
於 2024 年 4 月住了 2 晚
6/10 一般般
Haakon
商務旅客
2024年4月17日
不喜歡:住宿環境和硬體
Pool was out of order. I was’nt notefied about this in advance. Staff was not helpful to compensaiting this.
Haakon
於 2024 年 4 月住了 3 晚
6/10 一般般
Guy
2024年4月15日
喜歡:整潔度、員工素質和住宿環境和硬體
Guy
於 2024 年 4 月住了 3 晚
10/10 有夠讚
真實旅客
商務旅客
2024年4月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very helpful friendly staff.
Room was clean.
Breakfast good.
A 5 star 3 star rated hotel.
真實旅客
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Annica Kristina Auguste
2024年4月9日
喜歡:整潔度、員工素質和住宿環境和硬體
Sehr nettes und hilfsbereites Personal. Die Zimmer sind sehr sauber und es ist nicht weit zur Tramstation, mit der man sehr gut die Innenstadt erreichen kann