烏拉娜 5 星級飯店

「It’s the best choice in the heart of Sydney. All staffs have great professional service and nice to treat you. They are always smile and friendly. Rooms are clean and comfortable. It’s just let me feel stay at home. I would like to thank Rita, Sara and all bellboys. I would love to come back again.」

「Location is good, takes 7 minutes walk to the hotel from the station Circular Quay. There is a plaza in front of station and with various of food. Hotel staffs are very nice. Benjamin was very helpful and kind to make us feel like home. 」

「住的樓層可以看到鐘樓，服務人員親切，環境很乾淨，而且整個飯店都有很舒服的香氛」

「飯店是一個古蹟，但內部很時尚寬敞乾淨，而且就在環形碼頭走路10分鐘，地點非常好」

「Prime locationa and easy access to anywhere downtown. Close to the bus stops (just opposite to the hotel) which was very convenient when we wanted to go to Bondi Beach or other places. The room was spacious and the park view was nice. Staff was friendly and helpful. Highly recommended!」

「The hotel location is fantastic and staffs are friendly. However we were disappointed because the room was not clean and was very dusty, my kids and I couldn’t stop coughing at night. Also we have booked and paid for the harbor view room but didn’t get it. Water temperature and pressure was inconsistent as well.」

「Good and comfortable 」

「Amazing staff」

「住宿環境不錯，房間比較小，因不小心遺留物品在Hyatt Regency，飯店很積極寫信通知我們領取，服務態度佳」

「Everything is perfect. We had a wonderful experience staying. 」

「Amazing stay. We booked the corner room with view at the darling harbour. It did not disappoint- amazing view and very clean room. Excellent and attentive services, makes a stark contrary to the bad experience at Pullman Quay. Love the hotel! 」

「地點靠近火車站電車站，員工服務態度很好，有禮貌，房間大，廁所寬敞，設施齊全，推薦！」

「overall good」

「位置鄰近 Circular Quay 火車站，很方便。附近景點Sydney Bridge, Opera House, the Rock。 訂房住宿選了有view和比較貴的價格，入住 Elite Level 28/F ，雖然前面兩旁有高樓大廈，但也清楚看到Sydney Bridge，房間尚算整潔，但房間比較細，個人感覺按這樣的房間價格性價比不高。 但酒店尚算貼心，我的姐姐在訂這房間給我慶祝結婚週年，她在回覆酒店電郵有關check in and check out 時間時才提一下是訂給妹妹慶祝，酒店在check in 後，送了一個小蛋糕到房間。」

「性價比較低」

「Great stay」

「Staff are professional and friendly. They handled our requests timely and being very considerate and accommodating.」

「Always no staff to pick up calls for housekeeping」

「我為家人訂了兩間房，但酒店未能為我們一家兩間房安排在同一樓層，令我們一家的聯繫出現一點問題，要到第二天，才可以前安排我們一家在同一樓層，作為一間國際星級酒店，如此服務真令人有點難以接受。」

「十分完美！」