Trinity 4 Stars Hotels

"This was the first time that a room exceeded my expectations. The 2 bedroom with the huge balcony was amazing and we were very comfortable with 4 adults and 1 child. I travel approximately ten times a year and this was by far my best hotel experience. Thank you! When I come back I am definitely staying here again. "

"Excellent location , but be aware there is not microwave in the room , also to be in front line of beach , I will recommend to add a hanger for wet clothes"

"Where do I start……I booked a suite & also a separate room for family. I specifically requested the extra room to be 2 queens. When we got to the hotel at 4:30, the extra room had been changed to just a king and wasn’t even ready. That started the experience on the wrong foot. We had to wait for the 2nd room to be ready & had to keep insisting that we wanted 2 queens. After finally getting to our rooms, we all decided to head to the downstairs bar to meet for cocktails & appetizers. Several people requested Pina Coladas & were told that the bar could not make them because their blender was broken & had been for a while. The food was less than appetizing that we ordered & ended up not eating it. Every time we ran the water or flushed the toilet in our suite, the plumbing banged so loud in the wall that it was ridiculous! The next day, housekeeping didn’t even have our room cleaned & it was 4:30 in the afternoon. We had to complain & when they finally sent someone up to the room, it was done half-a#$(*with no extra towels that we requested. Horrible experience. They don’t even have a coffee shop in the hotel. The best part of the whole trip was the valet staff & bellhops! They were awesome! Don’t waste your time on this “Grand Hyatt”. A total disappointment. We’ll find somewhere else to stay from now on. Horrible experience."

"Staff was awesome and the beach front setup was perfect "

"Need bands playing during week . Hard rock should cater to more music . We stay during the week and no music i was looking forward to here some good bands but only played on the weekend in one place"

"Check in was delayed for hours, claiming no WiFi due to weather but it was neither raining or windy. There was no effort made to make up for issues except being provided with liquor but I don’t drink. Also the room was full of dust, disgustingly so much that it irritated my allergies. Another indication of the filth in the room was items left by previous guests including a used toothbrush."

"Excellent amenities with unique and quaint settings. The room was very comfortable and clean, well designed too. Staff was very accommodating and always looking for ways to make my stay more pleasant."

"Inside the room was good, except needed a desk. The exterior was still in terrible shape. Dead grass, trees and bushes. Stained sidewalks. Lots of disrepair. There is a terrible stink when you walk behind the main building over the bridge. And the whole park your car and walk around is somewhat annoying."

"The stay was excellent! The property and rooms were maintained clean. The staff was friendly and helpful. The beds were comfortable. The location was perfect! It was near everything … food, entertainment, the marina…"