I will say the hotel is nice. I do not think you should advertise free drink upon arrival. ( we never recieved one) free 1 hr bicycle ride.. you should mention thstbyou need another app, add a cc etc. THERE ARE ALOT OF FEES, people need to know that chairs are 60.00 ( sun bed/ canooy) i was very frustrated.. we had a premier room. Freezer made hardly any ice, the ac unit was loud, tv remote worked when it wanted. No hand soap on bathroom. 3 towels??? For the price we paid... also room service cane around 930 am we left.. came back at 3 not done.. came back at 5 after pool, NO TOWELS.. no service. Called front desk , came back. Garbage not changed. Sane sheets. I know because of a previous stain. No free in room.movie( you made it seem like we can choose 1 movie) internet in amd out. 1 frying pan.. 3 spoons, 1 knife. PROPERTY IS NICE, but very misleading.. and make sure people know on yop of daily 35.00 resort fee. There is an additional daily of 75.00 charge. The room in my opinion is not premier.. the beds were comfortable abd the blabk out sheets were a plus. Doesnt make uo for the crazy fees and expensive stay. Pool was nice, oh abd please dont advertise free snacks at the pool. All in all ok stsy, but for the price i can go to an all inclusive