Riverton 4 Stars Hotels

"The room I purchased was given to someone else. Once they decided to put us in another room, they gave us double bed when I purchased a king. The card for the parking didn’t work so had to go back again to fix that. Then the sports lounge has cockroaches on the floor that I also recorded to report. I would NEVER go here again. The staff was terrible and acted like we were bothering them to get into a room we paid for."

"The rooms are spacious, super clean and the bathroom better conditioner, shampoo and soap"

"The room and bathroom are tiny. The air conditioning blows right on the bed so I was cold every night. The shower is so small that the shower curtain sticks to you while trying to shower. We didn’t have a hairdryer in our room and asked for one which they brought but they gave us a broken one. The staff was friendly. "

"Amazing hotel everyone was so kind so helpful great recommendations, and so personable"

"Supposedly we got the only room in the hotel that didn't have a TV that worked, which was frustrating as we had a toddler. The windows on the street side are razor thin, so you will hear street noise at all hours. Location is excellent. Very close to lots of things. Rooms are slightly outdated, but I think that's for the "charm". Staff was very attentive and very helpful"

"Upon arrival to the room, the sheets were dirty. I called the front desk and I was told maintenance would come up and change the sheets in 10 minutes. 40 minutes passed and no one came. I had to call back and someone was sent to the room with sheets for me to change which is ridiculous as that is not my job. Upon ordering a room one expects everything to be done by the staff considering how expensive the room was; just for it to be dirty. I had to go up to the front desk in person and file a complaint. First I was told that they only have queen beds available for me to change to. I was then told that the manager was able to put me in a king room. The whole experience was terrible and I would never come back here."

"Very clean"

"Overpriced- the property is dated and needs an overhaul"