Riverside 4 Stars Hotels

"Everything was perfect. We own a cleaning company so when traveling or staycationing we check the beds for bedbugs, lice and any other critters. Everything was pristine. I also let the phone staff know we were staying for my wife’s birthday and requested a higher room and they did say they couldn’t guarantee that but not only did they give us a higher floor they gave us a corner room also! Probably on of the best views in the building. Thank you for that. The area is also less congested than other parts of downtown. There’s SOME street parking nearby. Walkable distance to 7Eleven, Whole Foods and Jewel. Love this boutique hotel better than the large chain ones. Customer service was also great. We will be back. "

"Good food. Good drinks. Great location."

"My son’s (14) favorite place to stay in Chicago. Clean, modern, easy access to everything."

"I am extremely disappointed with my recent stay. I prepaid for a Lake View room with two Queen beds, but the experience at check-in was deceptive and unprofessional. Upon arrival, the front desk agent disappeared for 10 minutes to whisper with a colleague. He then claimed our room was ready, but we found ourselves in a room with much smaller beds. It felt like a deliberate attempt to see if we’d just "accept" a lower-tier room. When I returned to the desk, I was told no Lake View Queens were available. Our only options were to stay in the cramped beds or move to a non-lake view room. Since we didn't fit in the smaller beds, we moved—effectively paying for a view we didn't get. Management offered some food vouchers as compensation. Since we arrived late and were checking out the next morning, these were useless. I even received an automated text from "Inderjeet" asking about my stay. I replied with these issues and received zero response. After a five-hour flight, the last thing you want is to haggle for the room you already paid for. I expected much better from a Hilton brand."

"We loved the breakfast and how convenient the hotel is from the Magnificent Mile and the river walk."

"The staff was super helpful and friendly. The room was clean and the bed was super comfortable! Perfect place to walk to lots of things. "

"Great location for the dyeing of the river as well as having bagpipers and Irish music to celebrate Saint Patrick’s Day!"

"Absolutely loan away by this experience! This hotel was exceptional! Great location, great bar and music, great DJ this was an amazing touch to make it feel like a lively hotel!! Close to many lively locations and at a good distance. Lastly the amenities we great! Really!!! Will book again and would definitely recommend!"

"We had an amazing three days in downtown Chicago and the Palmer House. Hilton was at the center of everything. We got to see Hamilton, which is literally right across the street from the Palmer house and garage parking was conveniently located across the street on Wabash. I booked it through SpotHero, three days ran us about $60. The hotel is gorgeous. The rooms are immaculate. We had a fantastic time. Oh!!! And they have a spa!! Facials were perfection and the pool was refreshing after a long day of walking "